Director, International Sales Engineering

Gong empowers everyone in revenue teams to improve productivity, increase predictability, and drive revenue growth by deeply understanding customers and business trends; driving impactful decisions and actions. The Gong Revenue AI Platform captures and contextualizes customer interactions, surfaces insights and predictions, and powers actions and workflows that are essential for business success. More than 4,500 companies around the world rely on Gong to unlock their revenue potential. For more information, visit www.gong.io.

ABOUT THE ROLE

Location: Dublin. This position is a hybrid-based role (office and remote).

The mission of our Sales Engineering team at Gong is to serve as trusted partners, advising on complex workflows and guiding customers toward an AI-first approach to their go-to-market strategy, ultimately helping them achieve their desired business outcomes. 

In this high-impact, hybrid leadership role, you will be instrumental in building and scaling our Sales Engineering function across our EMEA and APAC regions. You'll provide direct leadership and mentorship to a Sales Engineering manager and team of SEs while concurrently building out and directly managing a subset of SEs who support key business growth areas. A core focus will be collaborating with cross-functional partners to guide the entire international team in the solution-based selling of our industry-leading Revenue AI platform.

Responsibilities:

• Build a customer-focused, high-performing team that effectively communicates the business outcomes and value customers can achieve using our Gong platform.
• Recruit, mentor, and empower managers and sales engineers to maximize their potential and contribute effectively to team and company goals.
• Foster a culture of collaboration within the Sales Engineering team and establish strong partnerships with Sales counterparts to drive revenue growth.
• Optimize existing workflows and eliminate bottlenecks by collaborating cross-functionally with Sales, Customer Success, Support, and Product teams, ensuring smooth deal execution.
• Cultivate relationships and engage in discussions with our key strategic customers.
• Build and maintain strong relationships with Product Marketing, Sales Enablement, Sales Operations, Human Resource Business Partners, and Product/Engineering teams, leveraging sound judgment to meet and exceed business objectives.
• Be a steward of our company culture and actively enforce our Operating Principles by embodying them in daily practices and team interactions.

Qualifications:

• A proven track record of building and managing high-performing sales engineering teams for 6+ years with proven experience as a leader of leaders.
• 12+ years of relevant sales engineering experience.
• Demonstrated international people leadership: managing customer-facing teams, characterized by strong people management skills, an unwavering commitment to mentoring, coaching, and employee development, and proven experience leading culturally diverse and multi-lingual Sales Engineering teams across multiple geographies (ideally EMEA and APAC)
• Ability to foster trust and collaboration among team members and cross-functional stakeholders.
• Strong business acumen with a deep understanding of key personas and workflows within a GTM organization.
• A readiness to roll up your sleeves and engage directly on deals, embodying our #no-royalty leadership principle.
• Experience with sales technology: CRMs, cloud architecture, or telephony / web conference systems.
• Understanding of security and privacy considerations related to SaaS systems.
• Exceptional verbal and written communication skills, with the ability to convey complex ideas clearly and persuasively.
• Strong interpersonal and teamwork skills, with a collaborative approach to problem-solving.

PERKS & BENEFITS 

• We offer Gongsters a variety of private health insurance plans, designed to fit you and your family’s needs.
• Wellbeing Fund - flexible wellness stipend to support a healthy lifestyle.
• Mental Health benefits with covered therapy and coaching.
• Education & learning stipend for personal growth and development.
• Flexible vacation time to promote a healthy work-life blend.
• Paid parental leave to support you and your family.
• Company-wide recharge days each quarter.

We have noticed a rise in recruiting impersonations across the industry, where scammers attempt to access candidates' personal and financial information through fake interviews and offers. All Gong recruiting email communications will always come from the @gong.io domain. Any outreach claiming to be from Gong via other sources should be ignored.

Gong believes in offering competitive compensation and benefits tailored to the local region. Gong is an equal-opportunity employer. We believe that diversity is integral to our success, and do not discriminate based on race, colour, religion, age, or any other basis protected by law.

To review Gong's privacy policy, visit https://www.gong.io/gong-io-job-candidates-privacy-notice/ for more details.

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