
Solutions Engineer, Commercial
Job Description
About the Role:
As a Commercial Solutions Engineer, you’ll play a key role in driving successful outcomes for Motive’s Commercial customers and prospects. You’ll partner closely with off-shore Account Executives to shape deal strategy, deliver tailored product demonstrations, and act as a trusted advisor to both technical and business stakeholders. This role requires a balance of technical aptitude, business acumen, and strong communication skills, as you map customer challenges to Motive’s solutions and influence buying decisions. Reporting directly to the Manager of Commercial Solutions Engineering, you’ll collaborate across Sales, Product, Engineering, and Customer Success to ensure customer needs are met while contributing directly to Motive’s growth and success.
What You'll Do:
- Partner with our off-shore Commercial Account Executive team to support deal strategy, drive discovery conversations, and deliver customized product demonstrations that support customer decision-making
- Showcase Motive’s value by tailoring demos that resonate across technical, operational, and business audiences — positioning yourself as a trusted advisor to Commercial customers
- Translate customer challenges into clear, actionable solutions that deliver measurable business outcomes
- Develop knowledge of the competitive landscape, supporting Commercial AEs on displacement and growth opportunities
- Establish yourself as a product resource — mastering today’s platform while supporting conversations around future innovations
- Collaborate on RFIs and RFPs to position Motive as the partner of choice for Commercial organizations
- Act as a connector between Sales and cross-functional teams (Product, Engineering, Customer Success, Marketing), ensuring customer insights drive continuous improvement and innovation
What We're Looking For:
- 1+ years of experience supporting Commercial, SMB, or similar market segments in a customer-facing pre-sales or solutions engineering role, with experience in SaaS and/or hardware
- Bachelor’s degree preferred
- Familiarity with value-based selling frameworks and/or solutions engineering methodologies (e.g., MEDDIC, MEDDPICC, Command of the Message, Demo2Win, Great Demo!, or comparable)
- Excellent communication skills with the ability to translate technical topics for both technical and non-technical audiences
- Experience supporting solution sales and navigating Commercial or similar market segment sales cycles
- Proven analytical and problem-solving abilities with a solutions-oriented mindset
- Experience with APIs, integrations, and technical solution design
About Motive
Learn moreMotive builds technology to improve the safety, productivity, and profitability of businesses that power the physical economy. We serve more than 120,000 businesses, across a wide range of industries including construction, field service, agriculture, trucking and logistics, delivery, and more. At Motive, we are committed to building a company...More