Freshworks

Item: Freshworks
Rating: 3.0
Author: RepVue

321 Employee Ratings

321 Ratings

80% Verified

3.0

Rate this Company

RepVue Score

0

Freshworks

321 Employee Ratings

80% Verified

3.0

74.41

RepVue Score

Home CompaniesFreshworks

Profile Highlights

Job Openings

Freshworks is hiring! Check out their job openings.

Performance Category Ratings

See how employees rated Freshworks in RepVue’s key performance categories

Category Score

Industry Percentile

Industry Rank

Culture and Leadership

2.8

25th%of Software orgs

# 1,438of 1,902 Software orgs

Base Compensation

3.1

13th%of Software orgs

# 1,657of 1,902 Software orgs

Incentive Compensation Structure

3.0

24th%of Software orgs

# 1,450of 1,902 Software orgs

Product - Market Fit

3.8

53rd%of Software orgs

# 891of 1,902 Software orgs

Professional Development and Training

2.5

24th%of Software orgs

# 1,462of 1,902 Software orgs

Inbound Lead / Opportunity Flow

2.4

30th%of Software orgs

# 1,335of 1,902 Software orgs

Diversity and Inclusion

3.5

33rd%of Software orgs

# 1,285of 1,902 Software orgs

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About Freshworks

San Francisco - Oakland, CA

Freshworks designs ridiculously easy-to-use software for businesses of all sizes, making it effortless for them to delight their employees and their customers. Affordable, quick to...More

Percent that Attain Quota?

of team members typically hit their quota

Software Industry Average

40%

Global Average

42%

Quota Attainment at Freshworks

Salaries

Job Role

Median Base Pay

Median OTE

Top Performer

Enterprise Account ExecutiveSalary data from 26 ratings

Base Pay$90k

OTE$170k

Top Performers$374.6k

Sales EngineerSalary data from 7 ratings

Base Pay$147k

OTE$175k

Top Performers$199.3k

Sales ManagerSalary data from 12 ratings

Base Pay$140k

OTE$280k

Top Performers$439.2k

View all Salaries

Salaries at Freshworks

Reviews

Current Employee

2.7

May 15, 2024

Great products with generally happy customers. Consistent exec leadership changes over the past few years leading to constant internal process changes, bad culture, and no consistency. Base pay not competitive with the market, tenured employees not rewarded for loyalty/ performance, very little recognition from leadership for top performers.

Useful

Current Employee

4.3

May 9, 2024

Good company to start your career. Good culture and I have heard that AEs are now very well paid

Useful

View All Reviews

Reviews at Freshworks

Anonymous Q&A

Anonymous Sales ProFeb 20, 2024

How tough is it to compete with rivals in sales at Freshworks?

Current Freshworks EmployeeTop AnswerFeb 20, 2024

3 Answers

Anonymous Sales ProJan 16, 2024

What is the management style of the sales team at Freshworks?

Current Freshworks EmployeeTop AnswerJan 16, 2024

9 Answers

View all Q&A

Anonymous Q&A at Freshworks

Employee Ratings

Total Employee Ratings

Total Ratings

321

Ratings Verified by RepVue

Verified Ratings

80%

Job Categories

Account Executive

155

48%

SDR / BDR

22%

Leadership Roles

Account Management

Sales Engineer / Solution Consultant

Channel Sales / Partnerships

Customer Success

Sales Enablement

Employee Status

Ratings submitted by current employees

252

79%

Ratings submitted by former employees

21%

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Frequently Asked Questions

Freshworks has an overall employee rating of 3.0 out of 5 and a RepVue score of 74.41. They are ranked #1481 out of all Software organizations.

Currently it is reported that 32.6% of the reps at Freshworks are hitting quota.

Freshworks has a rating of 2.8 out of 5 for culture and leadership. They are ranked #3249 in this category out of 5694 companies.

Freshworks has a rating of 3.8 out of 5 for Product - Market Fit and is ranked #891 out of 1902 Software companies.