eGain

Item: eGain
Rating: 2.3
Author: RepVue

21 Employee Ratings

21 Ratings

95% Verified

2.3

Rate this Company

RepVue Score

0

eGain

21 Employee Ratings

95% Verified

2.3

63.74

RepVue Score

Home CompanieseGain

Performance Category Ratings

See how employees rated eGain in RepVue’s key performance categories

Category Score

Industry Percentile

Industry Rank

Culture and Leadership

1.6

-2th%of Software orgs

# 1,949of 1,903 Software orgs

Base Compensation

3.2

18th%of Software orgs

# 1,570of 1,903 Software orgs

Incentive Compensation Structure

2.6

8th%of Software orgs

# 1,767of 1,903 Software orgs

Product - Market Fit

2.5

1st%of Software orgs

# 1,895of 1,903 Software orgs

Professional Development and Training

1.6

1st%of Software orgs

# 1,922of 1,903 Software orgs

Inbound Lead / Opportunity Flow

1.8

8th%of Software orgs

# 1,768of 1,903 Software orgs

Diversity and Inclusion

2.4

1st%of Software orgs

# 1,915of 1,903 Software orgs

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About eGain

San Jose (+Silicon Valley), CA

eGain is the leading provider of cloud customer engagement hub software. For over a decade, eGain solutions have helped improve customer experience, optimize service process, and grow...More

Percent that Attain Quota?

of team members typically hit their quota

Software Industry Average

40%

Global Average

42%

Quota Attainment at eGain

Salaries

Job Role

Median Base Pay

Median OTE

Top Performer

Enterprise Account ExecutiveSalary data from 9 ratings

Base Pay$125k

OTE$250k

Top Performers$483.3k

Account ExecutiveSalary data from 9 ratings

Base Pay$125k

OTE$250k

Top Performers$483.3k

View all Salaries

Salaries at eGain

Reviews

Former Employee

1.4

Sep 14, 2023

It's a prime example of how a business should absolutely not be run. Unemployment is better than working here - no matter how low the amount awarded might be.

Useful

Former Employee

1.4

Jul 21, 2023

CEO's belief is that technology sells, not people. Processes negate creativity and building relationships with the prospect.

1 Useful

View All Reviews

Reviews at eGain

Anonymous Q&A

-1

Anonymous Sales ProOct 2, 2023

How satisfied are you with the sales compensation plan offered at eGain?

Current eGain EmployeeTop AnswerOct 2, 2023

-1

2 Answers

Anonymous Sales ProAug 31, 2023

What unique strategies does the Sales team at eGain employ to generate leads and drive pipeline growth?

Former eGain EmployeeTop AnswerAug 31, 2023

2 Answers

View all Q&A

Anonymous Q&A at eGain

Employee Ratings

Total Employee Ratings

Total Ratings

Ratings Verified by RepVue

Verified Ratings

95%

Job Categories

Account Executive

71%

Other

28%

Employee Status

Ratings submitted by current employees

52%

Ratings submitted by former employees

48%

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Frequently Asked Questions

eGain has an overall employee rating of 2.3 out of 5 and a RepVue score of 63.74. They are ranked #1944 out of all Software organizations.

Currently it is reported that 9.4% of the reps at eGain are hitting quota.

eGain has a rating of 1.6 out of 5 for culture and leadership. They are ranked #4532 in this category out of 5696 companies.

eGain has a rating of 2.5 out of 5 for Product - Market Fit and is ranked #1895 out of 1903 Software companies.

FAQ at eGain

About eGain

San Jose (+Silicon Valley), CA

eGain is the leading provider of cloud customer engagement hub software. For over a decade, eGain solutions have helped improve customer experience, optimize service process, and grow...More