CIBC
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CIBC
CIBC Customer Success Manager Salaryin Canada
Last 12 months
Aged Data
Median Base Salary
Median On-Target Earnings
Top Performer Can Earn
Salary Distribution
Percent that Attain Quota?
of Customer Success Managers typically hit their quota here
What percent of Customer Success Managers hit quota at CIBC?
Approximately 58% of Customer Success Managers at CIBC meet or exceed their annual quota based on ratings submitted in the past year.
Employee Sentiment on Compensation at CIBC
Frequently Asked Questions
The average base salary for a Customer Success Manager at CIBC ranges from CA$45,918 to CA$56,482, with total on-target earnings (OTE) typically between CA$51,022 and CA$61,617. These compensation ranges vary based on experience, location, and specific territory assignment.
CIBC Customer Success Managers are paid on a 89/11 mix. Variable earnings hinge on customer-retention and expansion outcomes—renewal rate, net revenue retention (NRR), upsell or cross-sell ARR, and sometimes NPS/CSAT. Accelerators typically apply once retention or expansion targets exceed 100%.
Contact us for more specific compensation data
The median base salary for Customer Success Manager at CIBC is CA$51,731 per year, which is 47% lower than the median base salary of the global salary role.
Top-performer earnings for Customer Success Managers at CIBC generally fall between CA$102,043 and CA$102,303. Top CSMs usually surpass retention or upsell targets by 110-120%, but most variable compensation plans include caps that limit upside. The highest reported total compensation for this role last year was CA$88,808.
Approximately 58.0% of Customer Success Managers at CIBC meet or exceed their annual quota based on ratings submitted in the past year.
Percent that Attain Quota?
of Customer Success Managers typically hit their quota here
What percent of Customer Success Managers hit quota at CIBC?
Approximately 58% of Customer Success Managers at CIBC meet or exceed their annual quota based on ratings submitted in the past year.
Avg. deal size
CA$59,605
Base variable split?
89% / 11%
Product - Market Fit?
3.6
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Ask a question Frequently Asked Questions
The average base salary for a Customer Success Manager at CIBC ranges from CA$45,918 to CA$56,482, with total on-target earnings (OTE) typically between CA$51,022 and CA$61,617. These compensation ranges vary based on experience, location, and specific territory assignment.
CIBC Customer Success Managers are paid on a 89/11 mix. Variable earnings hinge on customer-retention and expansion outcomes—renewal rate, net revenue retention (NRR), upsell or cross-sell ARR, and sometimes NPS/CSAT. Accelerators typically apply once retention or expansion targets exceed 100%.
Contact us for more specific compensation data
The median base salary for Customer Success Manager at CIBC is CA$51,731 per year, which is 47% lower than the median base salary of the global salary role.
Top-performer earnings for Customer Success Managers at CIBC generally fall between CA$102,043 and CA$102,303. Top CSMs usually surpass retention or upsell targets by 110-120%, but most variable compensation plans include caps that limit upside. The highest reported total compensation for this role last year was CA$88,808.
Approximately 58.0% of Customer Success Managers at CIBC meet or exceed their annual quota based on ratings submitted in the past year.
