We appreciate your feedback - we take all reviews seriously and are committed to continuous improvement. We recognize there have been challenges in our Sales organization, which is why we've recently brought on new Sales leadership who joined us from TikTok. One of her top priorities is fostering a culture of respect and collaboration across departments, ensuring sales is recognized as a vital part of our organization. Regarding marketing support, we've also just hired a new VP of Marketing who will be working closely with our sales team to generate high-quality leads and create alignment between our marketing and sales efforts. We understand that hitting quota is directly tied to having proper support systems in place, and these leadership changes reflect our commitment to creating an environment where sales professionals can thrive. We appreciate your candid feedback as it helps us continue to improve.

We acknowledge the challenges mentioned in this review. Following our previous CRO's departure, we recognized the need for strong, stable sales leadership and have recently brought on new leadership from TikTok to lead our Sales team. Under this new leadership, we're implementing significant changes to address the specific issues raised. We're conducting a comprehensive review of our compensation structure to ensure it properly rewards performance and remains competitive in the market. We recognize that previous experiences may have fallen short of expectations, but we're focused on building a more positive environment where sales professionals can thrive. These changes reflect our commitment to addressing the concerns raised and creating a stronger, more supportive organization moving forward.