Norwegian Cruise Line Holdings
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Norwegian Cruise Line Holdings
Norwegian Cruise Line Holdings Customer Success Manager Salary
Last 12 months
Aged Data
Median Base Salary
Median On-Target Earnings
Top Performer Can Earn
Salary Distribution
Percent that Attain Quota?
of Customer Success Managers typically hit their quota here
What percent of Customer Success Managers hit quota at Norwegian Cruise Line Holdings?
Approximately 70% of Customer Success Managers at Norwegian Cruise Line Holdings meet or exceed their annual quota based on ratings submitted in the past year.
Employee Sentiment on Compensation at Norwegian Cruise Line Holdings
Frequently Asked Questions
Contact us for more specific compensation data
Norwegian Cruise Line Holdings Customer Success Managers are paid on a 50/50 mix. Variable earnings hinge on customer-retention and expansion outcomes—renewal rate, net revenue retention (NRR), upsell or cross-sell ARR, and sometimes NPS/CSAT. Accelerators typically apply once retention or expansion targets exceed 100%.
Contact us for more specific compensation data
The median base salary for Customer Success Manager at Norwegian Cruise Line Holdings is $35,000 per year, which is 65% lower than the median base salary of the global salary role.
Top-performer earnings for Customer Success Managers at Norwegian Cruise Line Holdings generally fall between $290,000 and $290,000. Top CSMs usually surpass retention or upsell targets by 110-120%, but most variable compensation plans include caps that limit upside. The highest reported total compensation for this role last year was $165,000.
Approximately 70.0% of Customer Success Managers at Norwegian Cruise Line Holdings meet or exceed their annual quota based on ratings submitted in the past year.
Percent that Attain Quota?
of Customer Success Managers typically hit their quota here
What percent of Customer Success Managers hit quota at Norwegian Cruise Line Holdings?
Approximately 70% of Customer Success Managers at Norwegian Cruise Line Holdings meet or exceed their annual quota based on ratings submitted in the past year.
Avg. deal size
$5,666
Base variable split?
50% / 50%
Product - Market Fit?
3.1
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Ask a question Frequently Asked Questions
Contact us for more specific compensation data
Norwegian Cruise Line Holdings Customer Success Managers are paid on a 50/50 mix. Variable earnings hinge on customer-retention and expansion outcomes—renewal rate, net revenue retention (NRR), upsell or cross-sell ARR, and sometimes NPS/CSAT. Accelerators typically apply once retention or expansion targets exceed 100%.
Contact us for more specific compensation data
The median base salary for Customer Success Manager at Norwegian Cruise Line Holdings is $35,000 per year, which is 65% lower than the median base salary of the global salary role.
Top-performer earnings for Customer Success Managers at Norwegian Cruise Line Holdings generally fall between $290,000 and $290,000. Top CSMs usually surpass retention or upsell targets by 110-120%, but most variable compensation plans include caps that limit upside. The highest reported total compensation for this role last year was $165,000.
Approximately 70.0% of Customer Success Managers at Norwegian Cruise Line Holdings meet or exceed their annual quota based on ratings submitted in the past year.
