Business Development Executive, Freshlane - Hong Kong

Who we are 

Freshlane is a well-funded start-up dedicated to bringing the exciting concept of dark kitchens to one of the food capitals of Asia. The concept of dark kitchens has been sweeping across the restaurant industry globally for the past 5 years, and this has only been further accelerated by the global health challenges we all face today. Freshlane will provide a strong alternative to restaurateurs for trying new dining ideas, as well as expanding and supporting their existing restaurant operations.

As a Business Development Executive, you will be joining an ambitious sales team with the goal of becoming the leading dark kitchen provider in Hong Kong. You will be fully responsible for managing the end-to-end sales cycle for Freshlane Hong Kong. Your responsibilities will include everything from pitching the product in both a physical and digital environment to negotiating the contract and finally closing the deal.

We offer a competitive commission and payment package, flexible working conditions, as well as training and mentorship from a world class team of talented sales professionals who will be ideal in helping you develop further within your sales career.

What you’ll do

• Take ownership of the commercial process from the site tour onwards until the final closing of the deal for our inbound leads.
• Efficiently and intelligently generate outbound interest through both inside and outside sales methods.
• Maintain quality data entry in CRM, ensuring accurate and up-to-date information on potential sales opportunities and notes based on the latest status.
• Be well-versed and knowledgeable on the company's value propositions, articulate and answer questions about opportunities.
• Complete a high volume of daily site tours, follow-up communication through different channels, and other meetings.
• Work closely with our Sales Development Representative team and Sales Manager to generate leads and close deals.

What we’re looking for

• 2-5 years of experience in Business Development or Account Management.
• Knowledge of the full life cycle of the sales process from prospecting to final closing.
• Strong communication and interpersonal skills.
• Hungry, inquisitive, open-minded, and comfortable in an ever-growing environment.
• Proficiency in Cantonese and English required.
• Strong, disciplined work ethic - hard working, inner drive to hit targets, and self-motivated.
• Strong problem-solving skills, able to evaluate and assess a problem, troubleshoot, and tap into the necessary resources to get to the best solution.
• Customer-centric - empathetic to customer needs, strong listening skills, and effectively communicates to ensure expectations are being met.
• Resilient mentality - demonstrate an ability to perform while faced with the challenges of launching a new idea and a start-up in the market.
• Knowledge or experience within the hospitality, real estate, eCommerce, food delivery, F&B, or Technology space will be advantageous.

Why join us 

• Demand for online food delivery is growing really fast! In the last 5 years, just in the US, the overall market has expanded 10X from $10B to $100B, and could expand to $500bn- $1T by 2030.
• Changing the restaurant industry: You’ll be part of a team that helps restaurants succeed in online food delivery. 
• Collaborative environment: You will receive support and guidance from experienced colleagues and managers, helping you to learn, grow and achieve your goals, and you’ll work closely with other teams to ensure our customer’s success.

What else you need to know 

This role is based in our Sheung Wan, Hong Kong office. As a company driven by innovation and continuous change, close collaboration is essential. We’re constantly reimagining our industry, creating new products, and refining our processes, and we do our best work together. That’s why all of our office-based teams work onsite, five days a week. 

Ready to join us as we serve those who serve others? 

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