Copier & Print Sales Specialist - Brookfield, WI

Description

Impact is a leading national managed services provider, specializing in: IT & Cloud, Cybersecurity, Digital Transformation & AI, Integrated Marketing, and Print & Document Management. Our partnerships are defined by thoughtful business strategy, solutions architecture, technology deployment, and ongoing support –with a driving focus to bring enterprise-level resources to the SMB and midmarket. We are committed to customer-centric excellence, delivering tailored solutions that enhance client value and drive sustainable growth. Join our team of experts and be part of an innovative culture that puts customers at the heart of everything we do. 

Position Overview

The Print Team’s primary objective is to grow, retain, and support print clients in local go-to-markets.

The Printer/Copier Sales Specialist drives new print business in the local market while managing a portfolio of active print-only clients. This role serves as the primary representative for assigned accounts, ensuring client satisfaction through consistent business reviews and timely issue resolution. By monitoring account activity and identifying opportunities for upgrades, the specialist supports retention and growth objectives. Collaboration with internal teams is essential to deliver solutions that strengthen client relationships and maximize impact.

Responsibilities

• Drive net-new print business in local market
• Manage and retain a portfolio of active print-only clients
• Serve as the dedicated representative for assigned print clients
• Conduct regular and consistent business reviews with clients
• Address and resolve client inquiries and issues in a timely manner
• Ensure client satisfaction and build strong relationships
• Monitor account activity and identify opportunities for account upgrades
• Collaborate with internal teams to support client needs
• Support Impact’s goal of client retention and growth within print services

Things We Are Looking For

The ideal candidate is a proactive self-starter with exceptional verbal and written communication skills. They bring high energy, a positive attitude, and thrive in competitive environments. Adaptable and resourceful, they excel in dynamic settings and effectively utilize available resources. Dependable and reliable, they demonstrate a strong commitment to their work. Additionally, they are tech-savvy, embracing technological innovation and quickly adapting to new tools and systems.  Experience crafting messaging for C-suite and VP-level decision makers. Have a general understanding of business challenges across different industries.

Requirements

• 5+ years of experience in Copier Sales
• High level of knowledge on copier leases and Kyocera and Konica print equipment
• High level of understanding of the lease buyouts, upgrade, and lease return process
• Ability to work independently and communicate efficiently interdepartmentally
• Ability to work with clients to understand issues and work internally and externally to resolve
• Understanding of Papercut, Printer Cloud and SMUA software agreements
• Problem solving, Organizational, and presenting skills are required

Why Join Us?

Our purpose is people. We empower them to innovate, grow, and succeed. That's how we change the world – one person, one company, one community at a time.

At the heart of everything we do are our core values, which guide how we work, grow, and succeed together: 

• Innovation: We embrace change because innovation lives outside the comfort zone. 
• Passion: We are driven by purpose, fueled by passion, and obsessed with making an impact. 
• Honesty: We are fiercely transparent and consistently honest. 
• Fun: We fuel work with fun, knowing life's too short for boring. 
• Low Ego: We champion ideas over titles, because brilliance knows no rank. 
• One Team: We win as a team, we lose as a team, we are one team.

Benefits

• Up to 20 days of PTO
• Up to 7 Paid Sick Days
• 12+ paid holidays 
• Paid Parental Leave 
• Comprehensive Health, Disability Life, Dental and Vision Plans 
• 401(K) & retirement plans  
• Tenure incentives at 5- (Tiffany & Co. Gift Card), 10- (Rolex), and 20- ($20,000 check) year marks
• Continued education reimbursement  
• On-going training & development opportunities 

The wage range for this role takes into account the wide range of factors that are considered in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs. At Impact, compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current salary range is $70,000-$85,000 plus uncapped commission/bonus plan eligibility, if applicable.

Join us at Impact, where your ideas matter, your growth is supported, and your work creates real change. Let’s build something incredible together!