Current Employee3.6May 30, 2024so far so good. great management and start up is growing in the right direction
Former Employee2.7May 23, 2025Connex AI is fairly new to the US market so the lack of inbound interest mainly comes from lack of name recognition. The product is pretty good and the quality of customer service offered is much better than competitors like NICE, Genesis, etc. This is a challenging market because there are a lot of options.
Connex AI is fairly new to the US market so the lack of inbound interest mainly comes from lack of name recognition. The product is pretty good and the quality of customer service offered is much better than competitors like NICE, Genesis, etc. This is a challenging market because there are a lot of options.
Former Employee1.6Nov 18, 2025There's minimal guidance, and if any, it's misguidance. The metrics celebrated are the daily calls output. They're stringent on 100+. Quota is attainable, but incentive compensation is not. The in-office managers have little understanding of business fundamentals and are just blind mice sent in opposing directions. Leadership champions a "hands-off" approach, but are...Read More
There's minimal guidance, and if any, it's misguidance. The metrics celebrated are the daily calls output. They're stringent on 100+. Quota is attainable, but incentive compensation is not. The in-office managers have little understanding of business fundamentals and are just blind mice sent in opposing directions. Leadership champions a "hands-off" approach, but are...Read More
Former Employee1.3Jul 14, 2025House of Cards. No leadership above team level. product is not real. Inflating numbers for investors. Multiple lawsuits ongoing,
House of Cards. No leadership above team level. product is not real. Inflating numbers for investors. Multiple lawsuits ongoing,