I was working as a customer service agent that... | Wix Reviews

Wix

65 Employee Ratings

65 Ratings

82% Verified

3.4

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Wix

65 Employee Ratings

82% Verified

3.4

79.27

RepVue Score

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Former Employee

3.0

Sep 15, 2023

I was working as a customer service agent that kind of turned into a customer success role. They tried to make us push products to customers. Leadership was disconnected from the actual workers and caused friction. Good place to get yourself stable, but not a long term move.

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Former Employee

3.4

Oct 6, 2023

Good strategic thinking position, being exposed to different type of enterprise companies.

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Current Employee

2.4

Mar 31, 2024

Pre-layoffs. New customer success team when the org was learning how to approach upselling existing accounts. Things may have improved since I left.

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