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Workwave

69 Employee Ratings
69 Ratings
84% Verified
3.4
Engaged Employer
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Workwave
69 Employee Ratings
84% Verified
3.4
Engaged Employer
80.29
RepVue Score
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Workwave Customer Success Manager Salary

Last 12 months
Aged Data
Median Base Salary
Median On-Target Earnings
Top Performer Can Earn
Salary Distribution
Base Salary
On-Target Earnings

Percent that Attain Quota?

of Customer Success Managers typically hit their quota here
What percent of Customer Success Managers hit quota at Workwave?

Approximately 36% of Customer Success Managers at Workwave meet or exceed their annual quota based on ratings submitted in the past year.

View quota attainment by role

Employee Sentiment on Compensation at Workwave

Base Compensation
3.2
Incentive Compensation Structure
3.5
Frequently Asked Questions

The average base salary for a Customer Success Manager at Workwave ranges from $35,000 to $85,000, with total on-target earnings (OTE) typically between $40,000 and $92,000. These compensation ranges vary based on experience, location, and specific territory assignment.

Workwave Customer Success Managers are paid on a 88/12 mix. Variable earnings hinge on customer-retention and expansion outcomes—renewal rate, net revenue retention (NRR), upsell or cross-sell ARR, and sometimes NPS/CSAT. Accelerators typically apply once retention or expansion targets exceed 100%.

Assuming a median OTE of $60,000, Customer Success Managers at Workwave can expect between $8,000 and $12,000 in annual variable compensation.

The median base salary for Customer Success Manager at Workwave is $50,000 per year, which is 50% lower than the median base salary of the global salary role.

Top-performer earnings for Customer Success Managers at Workwave generally fall between $92,000 and $92,000. Top CSMs usually surpass retention or upsell targets by 110-120%, but most variable compensation plans include caps that limit upside. The highest reported total compensation for this role last year was $76,000.

Approximately 36.0% of Customer Success Managers at Workwave meet or exceed their annual quota based on ratings submitted in the past year.

Percent that Attain Quota?

of Customer Success Managers typically hit their quota here
What percent of Customer Success Managers hit quota at Workwave?

Approximately 36% of Customer Success Managers at Workwave meet or exceed their annual quota based on ratings submitted in the past year.

View quota attainment by role
Avg. deal size
$16,500
Base variable split?
88% / 12%
Product - Market Fit?
3.9
Have a question for Workwave about compensation for this job? Ask your question on the Q&A page
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Frequently Asked Questions

The average base salary for a Customer Success Manager at Workwave ranges from $35,000 to $85,000, with total on-target earnings (OTE) typically between $40,000 and $92,000. These compensation ranges vary based on experience, location, and specific territory assignment.

Workwave Customer Success Managers are paid on a 88/12 mix. Variable earnings hinge on customer-retention and expansion outcomes—renewal rate, net revenue retention (NRR), upsell or cross-sell ARR, and sometimes NPS/CSAT. Accelerators typically apply once retention or expansion targets exceed 100%.

Assuming a median OTE of $60,000, Customer Success Managers at Workwave can expect between $8,000 and $12,000 in annual variable compensation.

The median base salary for Customer Success Manager at Workwave is $50,000 per year, which is 50% lower than the median base salary of the global salary role.

Top-performer earnings for Customer Success Managers at Workwave generally fall between $92,000 and $92,000. Top CSMs usually surpass retention or upsell targets by 110-120%, but most variable compensation plans include caps that limit upside. The highest reported total compensation for this role last year was $76,000.

Approximately 36.0% of Customer Success Managers at Workwave meet or exceed their annual quota based on ratings submitted in the past year.