NA Sales Development Representative

Lucid Software is the leader in visual collaboration, helping teams see and build the future from idea to reality. We hold true to our core values: innovation in everything we do, passion & excellence in every area, individual empowerment, initiative and ownership, and teamwork over ego. At Lucid, we value diversity and are dedicated to creating an environment and culture that is respectful and inclusive for everyone. Lucid is a hybrid workplace. We promote a healthy work-life balance by allowing employees to work remotely, from one of our offices, or a combination of the two depending on the needs of the role and team.

Since the company’s founding, Lucid Software has received numerous global and regional recognitions for its products, business, and workplace culture. These include being named a Fortune Best Workplace in Technology and a 2022 Glassdoor Best Place to Work, inclusion on the Forbes Cloud 100, and ranking in the top 100 on G2’s 2023 Best Global Software Companies. Top businesses use our products all around the world, including customers such as Google, GE, and NBC Universal. Our partners include industry leaders such as Google, Atlassian, and Microsoft. 

We are looking for smart, energetic, passionate, organized and competitive individuals to join the sales team and accelerate the growth of the company. Do you love technology? Do you enjoy working in a team environment? Do you know how to hustle? Then you’re probably the perfect person to join our team and contribute to the success of Lucid Software.

Responsibilities:

• Prospect new leads (outbound) and qualify leads received by marketing (inbound)
• Respond quickly to inbound leads and follow up within defined SLAs
• Conduct needs assessment calls to ensure high-quality handoffs to Account Executives
• Schedule online product demonstrations
• Provide proactive support and follow up to customers and prospects
• Become an expert in the features, benefits and application of Lucid Software’s products
• Work closely with Account Executives to discuss, build strategy to maintain accurate and up-to-date records
• Work closely with Marketing to execute creative prospecting approaches that grab attention and spark interest.
• Proactively manage your schedule, campaigns, and pipeline to consistently hit milestones and quarterly objectives
• Required weekly team trainings and daily stand ups
• Manage your schedule, campaigns, and pipeline to meet goals
• Other duties as assigned

Requirements:

• Highly effective problem solving skills, a bias towards finding solutions vs. shutting down ideas
• Previous successful sales experience OR a strong interest in a selling role
• Fast learner with the ability to clearly communicate value propositions to diverse inbound personas
• Ability to manage multiple projects and meet deadlines
• Outstanding written and verbal communication skills
• A passion for exceeding expectations demonstrated through consistently exceeding quarterly and annual targets

Preferred Qualifications:

• Detail-oriented, organized and a good team player
• Experiences using CRM, chat tools, and call systems simultaneously.
• Independent, highly motivated, and success driven approach to all activities and ability to thrive in a fast-paced, start-up-type environment