
Sales Manager, Enterprise
Job Description
Sales Manager, Enterprise @ Klaviyo!
Why Klaviyo, Why Now?
At Klaviyo, we’re rewriting how brands build, grow, and scale relationships with their customers. Our platform turns messy customer data into meaningful experiences: smarter segmentation, deeper personalization, and faster growth across email, SMS, and beyond. We are the only B2C CRM on the market.
We’re riding a strong wave of growth – we hit $937.5 million in revenue for 2024, up 34% year-over-year, and we’re already at a ~$1.08 billion run-rate in 2025. Our momentum isn’t just about top-line numbers: in Q2 we grew to $293 million in revenue (+32% year over year) while expanding our customer base and international reach. As the go-to CRM for consumer brands, we’re scaling globally, moving up-market, and deepening value for our customers – and we’re looking for team members who are excited to grow with us.
About the Role:
As our Enterprise Sales Manager, you’ll lead, inspire, and develop a high-performing team of experienced Account Executives focused on large-scale enterprise engagements. This is a dynamic, tactical and strategic leadership role where you will:
- Recruit, onboard and coach seasoned sellers to deliver week-by-week, quarter-by-quarter success: Partnering with TA is critical as we scale
- Set and own the forecast cadence, track leading indicators, adjust plan and drive accountability across the team.
- Develop and execute enterprise-level sales strategies in partnership with senior leadership, aligned with product, marketing and customer success.
- Help your team build and manage a rich pipeline of qualified enterprise opportunities, enable deal prioritization, and support closing high-impact deals.
- Identify skill gaps, design and deliver ongoing professional development, and foster a culture of continuous improvement and growth.
- Partner closely with cross-functional teams (Business Development, Marketing, Customer Success, Partnerships, Finance, Legal, Solutions Engineering) to ensure a holistic orchestration of enterprise account engagements.
- Deliver regular performance reviews, pipeline and revenue reports to senior leadership; provide insights and recommendations for scaling and optimizing the enterprise sales engine.
- Address team conflict, performance shortfalls or process barriers in a timely and constructive manner.
- You don’t wait to be told what tool to try – you explore, test, and share what works.
Required Experience:
- 4+ years of experience managing enterprise/strategic sales teams in SaaS, experience in MarTech/CRM/e-commerce
- 6+ years of Enterprise selling experience into the Fortune 5000 and success exceeding quotas in AI and SaaS solutions
- You’ve already experimented with AI in work or personal projects, and you’re excited to dive in and learn fast
- You use AI tools to accelerate exploration, shorten iteration cycles, and bring sharper ideas to the table
- Track record of building, coaching and scaling high-performing enterprise sales teams
- Executive presence and credibility: comfortable engaging senior executives (C-suite) and influencing across internal and external stakeholders.
- Strong analytical mindset; you’re fluent in sales metrics, pipeline health, conversion math, forecasting and leveraging CRM (especially Salesforce).
- Motivational leadership style: you inspire your team, drive energy and accountability, foster collaboration and champion best practices.
- Comfortable operating in a high-velocity, dynamic, fast-moving SaaS/MarTech environment.
- Experience with the MEDDPIC, and Command the Message Sales methodologies
- Deep understanding of e-commerce KPIs, consumer behaviour, CRM and CDP/marketing automation market dynamics.
Why Klaviyo?
- Be part of a billion-dollar plus scale company, redefining B2C CRM with AI, data and omnichannel marketing
- Scale meaningful relationships: brands using Klaviyo are activating billions of customer profiles and real-time data events every day.
- Join a culture of climb, support and growth: At Klaviyo we believe in enabling our people (and our customers) to ascend to the summit and beyond.
- Work across mission-critical enterprise deals that drive real business impact and shape the future of brand-to-consumer engagement.
Join us! Lead, inspire, and elevate our enterprise go-to-market motion.
Klaviyo is an equal-opportunity employer and we celebrate diversity and strive to build an inclusive environment for all.
Klaviyo TA 2025/2026
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About Klaviyo
Learn moreKlaviyo (NYSE: KVYO) is the B2C CRM. Powered by its built-in data platform and AI, Klaviyo combines marketing automation, analytics, and customer service into one unified solution, making it easy for businesses to know their customers and grow faster. Klaviyo (CLAY-vee-oh) helps over 183,000 brands like Mattel, Glossier, Daily Harvest, and Liquid...More