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Deloitte

260 Employee Ratings
260 Ratings
61% Verified
3.6
Unclaimed Profile
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Deloitte
260 Employee Ratings
61% Verified
3.6
Unclaimed Profile
82.13
RepVue Score
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Deloitte Customer Success Manager Salaryin Canada

Last 12 months
Median Base Salary
Median On-Target Earnings
Top Performer Can Earn
Salary Distribution
Base Salary
On-Target Earnings

Percent that Attain Quota?

of Customer Success Managers typically hit their quota here
What percent of Customer Success Managers hit quota at Deloitte?

Approximately 32% of Customer Success Managers at Deloitte meet or exceed their annual quota based on ratings submitted in the past year.

View quota attainment by role

Employee Sentiment on Compensation at Deloitte

Base Compensation
3.6
Incentive Compensation Structure
2.8
Frequently Asked Questions

The average base salary for a Customer Success Manager at Deloitte ranges from CA$74,025 to CA$86,736, with total on-target earnings (OTE) typically between CA$74,025 and CA$86,736. These compensation ranges vary based on experience, location, and specific territory assignment.

Deloitte Customer Success Managers are paid on a 97/3 mix. Variable earnings hinge on customer-retention and expansion outcomes—renewal rate, net revenue retention (NRR), upsell or cross-sell ARR, and sometimes NPS/CSAT. Accelerators typically apply once retention or expansion targets exceed 100%.

Contact us for more specific compensation data

The median base salary for Customer Success Manager at Deloitte is CA$79,263 per year, which is 19% lower than the median base salary of the global salary role.

Top-performer earnings for Customer Success Managers at Deloitte generally fall between CA$88,830 and CA$123,788. Top CSMs usually surpass retention or upsell targets by 110-120%, but most variable compensation plans include caps that limit upside. The highest reported total compensation for this role last year was CA$106,309.

Approximately 32.0% of Customer Success Managers at Deloitte meet or exceed their annual quota based on ratings submitted in the past year.

Percent that Attain Quota?

of Customer Success Managers typically hit their quota here
What percent of Customer Success Managers hit quota at Deloitte?

Approximately 32% of Customer Success Managers at Deloitte meet or exceed their annual quota based on ratings submitted in the past year.

View quota attainment by role
Avg. deal size
CA$839,018
Base variable split?
97% / 3%
Product - Market Fit?
3.7
Have a question for Deloitte about compensation for this job? Ask your question on the Q&A page
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Frequently Asked Questions

The average base salary for a Customer Success Manager at Deloitte ranges from CA$74,025 to CA$86,736, with total on-target earnings (OTE) typically between CA$74,025 and CA$86,736. These compensation ranges vary based on experience, location, and specific territory assignment.

Deloitte Customer Success Managers are paid on a 97/3 mix. Variable earnings hinge on customer-retention and expansion outcomes—renewal rate, net revenue retention (NRR), upsell or cross-sell ARR, and sometimes NPS/CSAT. Accelerators typically apply once retention or expansion targets exceed 100%.

Contact us for more specific compensation data

The median base salary for Customer Success Manager at Deloitte is CA$79,263 per year, which is 19% lower than the median base salary of the global salary role.

Top-performer earnings for Customer Success Managers at Deloitte generally fall between CA$88,830 and CA$123,788. Top CSMs usually surpass retention or upsell targets by 110-120%, but most variable compensation plans include caps that limit upside. The highest reported total compensation for this role last year was CA$106,309.

Approximately 32.0% of Customer Success Managers at Deloitte meet or exceed their annual quota based on ratings submitted in the past year.
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