Customer sentiment towards Kaseya needs to... | Kaseya Reviews

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Kaseya

817 Employee Ratings

817 Ratings

87% Verified

2.8

Engaged Employer

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Current Employee

2.9

Jul 25, 2025

Customer sentiment towards Kaseya needs to change. Product will be superior in the future, no doubt in that, especially with Rania the new CEO focusing on product development and customer experience. Executive sales leadership lacks a true understanding of what’s going on with the way goals are structured relative to book size - manager compensation is below industry average with no real sight to it changing.

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Current Employee

2.7

Jun 12, 2025

Company has great product/market fit. Lesser than average way of compensating and keeping employees happy or fulfilled

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Former Employee

1.4

Aug 19, 2024

My overall experience was not what I expected. They lured you in with all this promise to make a whole lot of money and success. When in reality the books of business have been passed around from account manager to account manager, they’ve done a really bad job helping out those customers and most accounts are either mad at Kaseya or they’re dying to leave....Read More

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