Kaseya
RepVue Score
0
Kaseya
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Current Employee Have had a great experience at this company but would like to see several things improve. Overall, Kaseya is putting their reps in a challenging position by diluting opportunity for each account manager by only giving each rep 30 accounts, but by extending their responsibilities to roles such as support management and billing so that they can get more from each employee. Eventually, the job turns into administrative maintenance for accounts that don't present any further opportunity, instead of a go to market sales role.
I think they have put themselves in a position to do well within the market because of their size, but if they are not able to execute on improving the back end (product, support, billing, operations, etc.) then the account management team will fail due to lack of trust within the Client base, and you will be dealing with reps who are burnt out as they are not focused on their main objective, selling.
2.6
Aug 18, 2025
Useful
