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Ping Identity

226 Employee Ratings
226 Ratings
89% Verified
3.5
Unclaimed Profile
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Ping Identity
226 Employee Ratings
89% Verified
3.5
Unclaimed Profile
82.04
RepVue Score
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Ping Identity Customer Success Manager Salary

Last 12 months
Aged Data
Median Base Salary
Median On-Target Earnings
Top Performer Can Earn
Salary Distribution
Base Salary
On-Target Earnings

Percent that Attain Quota?

of Customer Success Managers typically hit their quota here
What percent of Customer Success Managers hit quota at Ping Identity?

Approximately 70% of Customer Success Managers at Ping Identity meet or exceed their annual quota based on ratings submitted in the past year.

View quota attainment by role

Employee Sentiment on Compensation at Ping Identity

Base Compensation
3.8
Incentive Compensation Structure
3.6
Frequently Asked Questions

The average base salary for a Customer Success Manager at Ping Identity ranges from $45,000 to $140,000, with total on-target earnings (OTE) typically between $55,000 and $160,000. These compensation ranges vary based on experience, location, and specific territory assignment.

Ping Identity Customer Success Managers are paid on a 81/19 mix. Variable earnings hinge on customer-retention and expansion outcomes—renewal rate, net revenue retention (NRR), upsell or cross-sell ARR, and sometimes NPS/CSAT. Accelerators typically apply once retention or expansion targets exceed 100%.

Assuming a median OTE of $150,000, Customer Success Managers at Ping Identity can expect between $16,000 and $24,000 in annual variable compensation.

The median base salary for Customer Success Manager at Ping Identity is $130,000 per year, which is 30% higher than the median base salary of the global salary role.

Top-performer earnings for Customer Success Managers at Ping Identity generally fall between $160,000 and $300,000. Top CSMs usually surpass retention or upsell targets by 110-120%, but most variable compensation plans include caps that limit upside. The highest reported total compensation for this role last year was $230,000.

Approximately 70.0% of Customer Success Managers at Ping Identity meet or exceed their annual quota based on ratings submitted in the past year.

Percent that Attain Quota?

of Customer Success Managers typically hit their quota here
What percent of Customer Success Managers hit quota at Ping Identity?

Approximately 70% of Customer Success Managers at Ping Identity meet or exceed their annual quota based on ratings submitted in the past year.

View quota attainment by role
Avg. deal size
$223,250
Base variable split?
81% / 19%
Product - Market Fit?
4.2
Have a question for Ping Identity about compensation for this job? Ask your question on the Q&A page
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Frequently Asked Questions

The average base salary for a Customer Success Manager at Ping Identity ranges from $45,000 to $140,000, with total on-target earnings (OTE) typically between $55,000 and $160,000. These compensation ranges vary based on experience, location, and specific territory assignment.

Ping Identity Customer Success Managers are paid on a 81/19 mix. Variable earnings hinge on customer-retention and expansion outcomes—renewal rate, net revenue retention (NRR), upsell or cross-sell ARR, and sometimes NPS/CSAT. Accelerators typically apply once retention or expansion targets exceed 100%.

Assuming a median OTE of $150,000, Customer Success Managers at Ping Identity can expect between $16,000 and $24,000 in annual variable compensation.

The median base salary for Customer Success Manager at Ping Identity is $130,000 per year, which is 30% higher than the median base salary of the global salary role.

Top-performer earnings for Customer Success Managers at Ping Identity generally fall between $160,000 and $300,000. Top CSMs usually surpass retention or upsell targets by 110-120%, but most variable compensation plans include caps that limit upside. The highest reported total compensation for this role last year was $230,000.

Approximately 70.0% of Customer Success Managers at Ping Identity meet or exceed their annual quota based on ratings submitted in the past year.