Otter
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Otter
Otter Customer Success Manager Salaryin Canada
Last 12 months
Aged Data
Median Base Salary
Median On-Target Earnings
Top Performer Can Earn
Salary Distribution
Percent that Attain Quota?
of Customer Success Managers typically hit their quota here
What percent of Customer Success Managers hit quota at Otter?
Approximately 45% of Customer Success Managers at Otter meet or exceed their annual quota based on ratings submitted in the past year.
Employee Sentiment on Compensation at Otter
Frequently Asked Questions
The average base salary for a Customer Success Manager at Otter ranges from CA$56,988 to CA$81,414, with total on-target earnings (OTE) typically between CA$88,073 and CA$160,343. These compensation ranges vary based on experience, location, and specific territory assignment.
Otter Customer Success Managers are paid on a 63/37 mix. Variable earnings hinge on customer-retention and expansion outcomes—renewal rate, net revenue retention (NRR), upsell or cross-sell ARR, and sometimes NPS/CSAT. Accelerators typically apply once retention or expansion targets exceed 100%.
Contact us for more specific compensation data
The median base salary for Customer Success Manager at Otter is CA$77,585 per year, which is 21% lower than the median base salary of the global salary role.
Top-performer earnings for Customer Success Managers at Otter generally fall between CA$372,411 and CA$372,411. Top CSMs usually surpass retention or upsell targets by 110-120%, but most variable compensation plans include caps that limit upside. The highest reported total compensation for this role last year was CA$258,737.
Approximately 45.0% of Customer Success Managers at Otter meet or exceed their annual quota based on ratings submitted in the past year.
Percent that Attain Quota?
of Customer Success Managers typically hit their quota here
What percent of Customer Success Managers hit quota at Otter?
Approximately 45% of Customer Success Managers at Otter meet or exceed their annual quota based on ratings submitted in the past year.
Avg. deal size
CA$38,298
Base variable split?
63% / 37%
Product - Market Fit?
3.3
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Ask a question Frequently Asked Questions
The average base salary for a Customer Success Manager at Otter ranges from CA$56,988 to CA$81,414, with total on-target earnings (OTE) typically between CA$88,073 and CA$160,343. These compensation ranges vary based on experience, location, and specific territory assignment.
Otter Customer Success Managers are paid on a 63/37 mix. Variable earnings hinge on customer-retention and expansion outcomes—renewal rate, net revenue retention (NRR), upsell or cross-sell ARR, and sometimes NPS/CSAT. Accelerators typically apply once retention or expansion targets exceed 100%.
Contact us for more specific compensation data
The median base salary for Customer Success Manager at Otter is CA$77,585 per year, which is 21% lower than the median base salary of the global salary role.
Top-performer earnings for Customer Success Managers at Otter generally fall between CA$372,411 and CA$372,411. Top CSMs usually surpass retention or upsell targets by 110-120%, but most variable compensation plans include caps that limit upside. The highest reported total compensation for this role last year was CA$258,737.
Approximately 45.0% of Customer Success Managers at Otter meet or exceed their annual quota based on ratings submitted in the past year.
