I was part of the recent layoffs, and the reality... | commercetools Reviews

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commercetools

77 Employee Ratings

77 Ratings

92% Verified

3.0

Engaged Employer

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Former Employee

2.7

Mar 5, 2025

I was part of the recent layoffs, and the reality at commercetools is far worse than leadership admits. In total, the layoffs exceeded 25%, with months of silent cuts disguised as budget planning. The CEO's claims of “generous severance” are false, only the legal minimum was given. Employees were fired based on age, location, or cost, not performance. Those laid off were given bare minimum information on the how/why, only finding out more information after from an *internal only* memo that got leaked. commercetools once led the way in composable commerce, but it’s hard to see it remaining an industry leader when it's own leadership is actively driving the company into the ground. Employees are afraid to speak up, customers are seeing the cracks, and investors are being fed a carefully curated illusion. This isn’t a one-time mistake—it’s a pattern, and it’s only getting worse.

1 Useful

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Current Employee

3.0

Aug 14, 2025

There has been a large leadership overhaul that leaves the us market without a senior voice of authority in the space.

Useful

Former Employee

2.3

Sep 9, 2025

There is a clear disconnect between leadership and employees in the field. The constant push for new logo acquisition clashes with the reality that the product often feels at parity or even below competitors, but never truly above. It relies heavily on best-of-breed ecosystems or customer-built custom solutions, both of which typically require significant technical...Read More

1 Useful