RepVue
Back

commercetools

83 Employee Ratings
83 Ratings
90% Verified
3.0
Engaged Employer
Rate this Company
RepVue Score0
RepVue Score

0

commercetools
83 Employee Ratings
90% Verified
3.0
Engaged Employer
75.09
RepVue Score
Back to Reviews
User Company Avatar
Former Employee
2.7
Mar 5, 2025
I was part of the recent layoffs, and the reality at commercetools is far worse than leadership admits. In total, the layoffs exceeded 25%, with months of silent cuts disguised as budget planning. The CEO's claims of “generous severance” are false, only the legal minimum was given. Employees were fired based on age, location, or cost, not performance. Those laid off were given bare minimum information on the how/why, only finding out more information after from an *internal only* memo that got leaked. commercetools once led the way in composable commerce, but it’s hard to see it remaining an industry leader when it's own leadership is actively driving the company into the ground. Employees are afraid to speak up, customers are seeing the cracks, and investors are being fed a carefully curated illusion. This isn’t a one-time mistake—it’s a pattern, and it’s only getting worse.
Response from
commercetools
Dec 5, 2025
We’re truly sorry that this was your experience, and we appreciate you taking the time to share it. The restructuring earlier this year was incredibly difficult, and we understand how strongly it affected many people. We do want to clarify a few points so the record reflects what actually occurred. The percentage referenced here is not accurate; the reduction was significantly smaller. In several of our operating regions, there is no legal minimum severance requirement, yet we provided packages to all impacted employees. Decisions were also not based on age or location. In fact, as required by law, we disclosed anonymized age data specifically to demonstrate that age was not a factor in the process, and no location-based criteria were used. Every impacted individual was spoken to directly before any companywide communication was shared. The internal message that circulated externally was sent after those conversations took place, and unfortunately was leaked without authorization. While this period was painful for many, it’s important to us to be transparent about what actions were taken and what was not. We’re genuinely sorry that you left feeling unsupported, and we sincerely wish you the very best in your next chapter.
1 Useful
Share
Browse Other Reviews
Reviews at commercetools