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DX

28 Employee Ratings
28 Ratings
89% Verified
4.4
Engaged Employer
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RepVue Score0Top 5% of Companies
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Top 5% of Companies
DX
28 Employee Ratings
89% Verified
4.4
Engaged Employer
94.48
RepVue Score
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Former Employee
2.6
Sep 3, 2025
I was the highest-performing Customer Success Manager on the team responsible for 40+ accounts, 100% green health, and 120% renewals. Despite that, I was consistently penalized for speaking up. DX quoted customer champions in public-facing materials without approval, used AI unethically with customer data, and provided multiple contradictory excuses for why I didn’t receive my full commission in either quarter I worked there. When I asked for documentation and pushed back, I was terminated. Shortly after, they removed “HR” from the title of the person I reported my concerns to. They also told my team I "chose to leave". Leadership, specifically cofounder Greyson Junggren, has a pattern of retaliating against employees who leave factual Glassdoor or RepVue reviews often attempting to get them removed rather than taking accountability. Great product, great customers but I cannot recommend working here in good conscience. When I left the company I was reached out to by almost every former employee with horror stories of their time. I called them out for not having any way of tracking stock vesting and that it was unethical and illegal when I got fired, they onboarded Carta the next week. Capable leadership could fix this.
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