Upper management didn’t communicate well. Quota... | ATT Reviews

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ATT

1,401 Employee Ratings

1,401 Ratings

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Former Employee

2.6

Sep 4, 2024

Upper management didn’t communicate well. Quota was sometimes extremely unattainable based on market demands and AT&T infrastructure and capability to meet customer demands. Most frustrating thing was customer credits - company took forever to issue credits but NEVER had a problem charging customer bills and late fees. Extremely frustrating when customers/potential new customers have negative experiences in receiving credits they rightfully deserve and can end up slowing down or even closing down any new by opportunities.

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Former Employee

2.1

Oct 24, 2024

Toxic leadership but typically they had good base salaries. They wouldn't let you do much cold prospecting outside of a super cold and horribly unqualified leads list. Any attempt to be smarter about your targeting and prospecting got you in trouble.

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Current Employee

3.3

Jul 30, 2025

Good product, terrible micromanaging middle management Goal are unobtainable unless you are on the inside getting leads.

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