Thank you for taking the time to share your experience, we genuinely appreciate your feedback and the contributions you made while you were with Canto. We’re always working to evolve our approach, and hearing perspectives from former team members allows us to continue improving. While we give SDRs autonomy to lean into their strengths and experiment with creative outreach, we also work hard to provide structure and support. Today, the team benefits from leveraging curated filters in LinkedIn Navigator and ZoomInfo, persona and vertical specific messaging drafts, and weekly email and phone workshops to build skill and confidence. We’ve also introduced AI powered prompts for profile analysis and personalization, helping reps focus on targeted, relevant outreach rather than a one-size-fits-all approach. Personalization and cadence variation are core to our strategy, and we continue refining those practices based on performance data and team feedback. We’re grateful you chose to spend part of your sales journey with us and wish you the very best in your career ahead. If there’s ever anything more you’d like to share, we’re always open to learning. Please reach out to HR@canto.com.

Thank you for taking the time to share this feedback. We know that opportunities for development and promotion are key factors in a rewarding career, and we appreciate you calling this out. Over the past year, we’ve been working intentionally to expand growth pathways across the revenue organization. In that time, five XDRs have moved into new roles including Account Executive, Account Manager, and Customer Success positions and we’re committed to continuing that momentum. We’ve also strengthened our enablement efforts and partnered with Sales Assembly to give team members additional resources to build skills and prepare for their next step. Additionally, we launched clearer career pathing within and beyond the XDR organization to give people more visibility into what growth can look like at Canto. To make these opportunities even more transparent, we recently rolled out career pathing both within the XDR team and across adjoining departments. Our goal is to ensure people understand what advancement can look like and feel supported as they work toward it. We’re grateful for your perspective, feedback like yours helps us continue improving how we support our teams.