Thank you for taking the time to share this feedback. We understand how important supportive leadership, transparency, and clear career growth are, especially in an SDR role and we appreciate you calling out those areas. Since this review was originally written, we’ve put a lot of focus into strengthening both communication and development across the team. In our most recent bi-annual engagement survey, 93% of the XDR group agreed that our executive leaders keep them informed about what’s happening at Canto — a positive indicator in how we are approaching transparency and company wide communication today. We also saw 87% of XDR team members say their manager shows genuine interest in their career aspirations, which reflects the continued effort we’ve put into supportive, hands on coaching at the mid management level. Career growth has also become a major priority. Over the past several months, multiple XDRs have moved into AE, AM, and CS roles, supported by clearer pathing and additional enablement resources to help them prepare for what’s next. We’re grateful for your honesty and your time at Canto. Feedback like this has helped shape many of the improvements we’ve made, and we’ll keep building on that progress for both current and future team members.

Thank you for sharing your experience. We’re glad to hear that your overall time at Canto was positive, and we truly appreciate the contributions you made while you were here. While we don’t comment on individual performance management processes, we do want to emphasize our commitment to fair and supportive ramping periods, whether for new hires or for team members returning from leave. Creating a culture of accountability is important to us, and we work hard to pair that with clear expectations, transparency, and consistent communication so people feel set up for success. We genuinely value feedback like yours, as it helps us continue strengthening the employee experience. Thank you again for your time at Canto, and we wish you all the best in your next chapter.

Thank you for taking the time to share your experience, we genuinely appreciate your feedback and the contributions you made while you were with Canto. We’re always working to evolve our approach, and hearing perspectives from former team members allows us to continue improving. While we give SDRs autonomy to lean into their strengths and experiment with creative outreach, we also work hard to provide structure and support. Today, the team benefits from leveraging curated filters in LinkedIn Navigator and ZoomInfo, persona and vertical specific messaging drafts, and weekly email and phone workshops to build skill and confidence. We’ve also introduced AI powered prompts for profile analysis and personalization, helping reps focus on targeted, relevant outreach rather than a one-size-fits-all approach. Personalization and cadence variation are core to our strategy, and we continue refining those practices based on performance data and team feedback. We’re grateful you chose to spend part of your sales journey with us and wish you the very best in your career ahead. If there’s ever anything more you’d like to share, we’re always open to learning. Please reach out to HR@canto.com.