One size fits all approach with processes. “We’ve... | ECI Software Solutions Reviews

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ECI Software Solutions

121 Employee Ratings

121 Ratings

89% Verified

2.8

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Current Employee

2.0

Sep 25, 2025

One size fits all approach with processes. “We’ve always done it this was” mentality Marketing and sales divided on go to market strategy, not enough same opportunity for size of sales teams. Recycling close lost or no response lists. VP leadership is the bottle neck. High turnover rate, on boarding is very generic, not enough product specific and processes training. Sales reps aren’t set up to be successful. No ramp up Compensation.

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Current Employee

2.9

May 10, 2025

Overall the leadership at ECI is above average, however there are specific managers who are not good in their role and shouldn't be leading people. My manager is very unprofessional, even in front of potential partners or prospects and treats the team as a rock star if you've recently closed a deal, or as someone that has no worth if you had a deal push or close...Read More

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Current Employee

4.3

May 30, 2024

Great company culture and mgmt. Product has great market fit, but development has not kept up with adding new features to stay ahead while the competition has. Need more investment in modernizing the product and actually delivering on promised new features.

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