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Hootsuite

315 Employee Ratings
315 Ratings
92% Verified
3.6
Engaged Employer
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Hootsuite
315 Employee Ratings
92% Verified
3.6
Engaged Employer
82.23
RepVue Score
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Hootsuite Customer Success Manager Salary

Last 12 months
Median Base Salary
Median On-Target Earnings
Top Performer Can Earn
Salary Distribution
Base Salary
On-Target Earnings

Percent that Attain Quota?

of Customer Success Managers typically hit their quota here
What percent of Customer Success Managers hit quota at Hootsuite?

Approximately 64% of Customer Success Managers at Hootsuite meet or exceed their annual quota based on ratings submitted in the past year.

View quota attainment by role

Employee Sentiment on Compensation at Hootsuite

Base Compensation
3.3
Incentive Compensation Structure
3.6
Frequently Asked Questions

The average base salary for a Customer Success Manager at Hootsuite ranges from $80,000 to $93,000, with total on-target earnings (OTE) typically between $90,000 and $105,000. These compensation ranges vary based on experience, location, and specific territory assignment.

Hootsuite Customer Success Managers are paid on a 80/20 mix. Variable earnings hinge on customer-retention and expansion outcomes—renewal rate, net revenue retention (NRR), upsell or cross-sell ARR, and sometimes NPS/CSAT. Accelerators typically apply once retention or expansion targets exceed 100%.

Assuming a median OTE of $105,000, Customer Success Managers at Hootsuite can expect between $18,400 and $27,600 in annual variable compensation.

The median base salary for Customer Success Manager at Hootsuite is $82,000 per year, which is 18% lower than the median base salary of the global salary role.

Top-performer earnings for Customer Success Managers at Hootsuite generally fall between $105,000 and $180,000. Top CSMs usually surpass retention or upsell targets by 110-120%, but most variable compensation plans include caps that limit upside. The highest reported total compensation for this role last year was $130,000.

Approximately 64.0% of Customer Success Managers at Hootsuite meet or exceed their annual quota based on ratings submitted in the past year.

Percent that Attain Quota?

of Customer Success Managers typically hit their quota here
What percent of Customer Success Managers hit quota at Hootsuite?

Approximately 64% of Customer Success Managers at Hootsuite meet or exceed their annual quota based on ratings submitted in the past year.

View quota attainment by role
Avg. deal size
$165,500
Base variable split?
80% / 20%
Product - Market Fit?
3.7
Have a question for Hootsuite about compensation for this job? Ask your question on the Q&A page
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Frequently Asked Questions

The average base salary for a Customer Success Manager at Hootsuite ranges from $80,000 to $93,000, with total on-target earnings (OTE) typically between $90,000 and $105,000. These compensation ranges vary based on experience, location, and specific territory assignment.

Hootsuite Customer Success Managers are paid on a 80/20 mix. Variable earnings hinge on customer-retention and expansion outcomes—renewal rate, net revenue retention (NRR), upsell or cross-sell ARR, and sometimes NPS/CSAT. Accelerators typically apply once retention or expansion targets exceed 100%.

Assuming a median OTE of $105,000, Customer Success Managers at Hootsuite can expect between $18,400 and $27,600 in annual variable compensation.

The median base salary for Customer Success Manager at Hootsuite is $82,000 per year, which is 18% lower than the median base salary of the global salary role.

Top-performer earnings for Customer Success Managers at Hootsuite generally fall between $105,000 and $180,000. Top CSMs usually surpass retention or upsell targets by 110-120%, but most variable compensation plans include caps that limit upside. The highest reported total compensation for this role last year was $130,000.

Approximately 64.0% of Customer Success Managers at Hootsuite meet or exceed their annual quota based on ratings submitted in the past year.