Klaviyo Questions & Answers

Any advice for interview process for BDR ?

Do you have to climb the AE ladder (ex: BDR -> AE Entrepreneur -> AE SMB -> AE Mid -> AE Enterprise) or do you get selected for a segment as a BDR/AE Entrepreneur?

If you're starting at BDR, how long does it take to become an SMB AE?

Is there a commission cliff?

How are APAC teams doing currently? Is commission gated?

Is there a difference between AE roles for SMB Customer Growth v (just) SMB? If so, what are they?

Little confused how much activity split for SMB AE is outbound v inbound? Job listings make it sound like more of an AM or CSM role.

Does Klaviyo have any plans to go fully in office or is it a hybrid schedule for good? Also is it possible to he able to WFH more often than twice a week? (with good performance ofc)

The Entrepreneur AE role seems to be tons of smaller monthly deals - so I'm assuming you gotta close tons of deals each month.Would you say this is a role that is just a constant grind 24/7 that leads to burnout then? Or is it still a sales process that enjoyable and fulfilling?

Is working from home more than 2 days a week sometimes allowed? What is the culture like around that? Is it a strict Hybrid schedule that you must follow?

Is the entrepreneur segment realistic to hit quota and OTE? seems like tons of small deals so curious if quota is attainable if you are putting in the work

What's the current state of the SMB role? They're hiring a bunch of new reps although previous comments make it seem like there's not much business left to grab. Think it's still worth it?

How much in RSUs do you receive as an AE?

What does quota look like for the SMB AE segment? MRR? ARR? What does the average deal size typically look like? Is Klaviyo's PMF very strong?

What is the segment limit for ENTR segment vs SMB segment in terms of revenue generated by the target company?

Do SMB AEs have BDR or only SDR? How do you work with inbound?

How long SMB AEs at Klaviyo will have to upsell/Cross sell a client before it moves to a CSM ? Is it 90 or 190 days ? thanks

How do the sales quotas at Klaviyo compare to industry standards, and have there been any recent adjustments in their levels?

What is it like as a Mid-market rep in EMEA, how are territories segmented i.e. employee headcount? how is PMF for the mid-market?

How often does Klaviyo adjust its compensation plan, and what is the process for determining sales territories?