The sales process for additional services at... | Paychex Reviews

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Paychex

1,381 Employee Ratings

1,381 Ratings

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2.9

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Current Employee

2.4

Aug 1, 2023

The sales process for additional services at Paychex is coached to be deceptive. Quotas are set based on the top 5% of reps, who receive additional leads, territory, and preferential treatment. Management is not transparent and largely hides from reps and clients. The culture is self declared as excellent, but is mainly isolating and borderline toxic. Cross functional collaboration is necessary, but poorly executed. Reps are encouraged to send unqualified referrals. The SDRs are not coached to produce qualified leads and frequently double book AEs with appointments that were set with an inaccurate pitch. Base compensation is low and benefits are expensive if you have a spouse/children.

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Current Employee

1.7

Apr 4, 2024

The biggest issue with this company is sales incentives and the disconnect between corporate’s training and sales approach to what actually sells. The entire sales org is structured to make short term, transactional sales, but utilizes training for consultative, holistic HR sales through software and service driven conversation. However, the compensation package is...Read More

1 Useful

Current Employee

3.0

Jan 15, 2024

Very difficult sale to self gen opportunities. Inbounds seem to be what are lived on by top reps. The reps that perform well get 10x the amount of inbounds that ones are struggling. Unless you sell in a large market, it can be difficult to attain quota.

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