TikTok
RepVue Score
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TikTok
TikTok Customer Success Manager Salaryin Singapore
Last 12 months
Aged Data
Median Base Salary
Median On-Target Earnings
Top Performer Can Earn
Salary Distribution
Percent that Attain Quota?
of Customer Success Managers typically hit their quota here
What percent of Customer Success Managers hit quota at TikTok?
Approximately 76% of Customer Success Managers at TikTok meet or exceed their annual quota based on ratings submitted in the past year.
Employee Sentiment on Compensation at TikTok
Frequently Asked Questions
The average base salary for a Customer Success Manager at TikTok ranges from SGD 14,401 to SGD 77,349, with total on-target earnings (OTE) typically between SGD 90,432 and SGD 131,213. These compensation ranges vary based on experience, location, and specific territory assignment.
TikTok Customer Success Managers are paid on a 40/60 mix. Variable earnings hinge on customer-retention and expansion outcomes—renewal rate, net revenue retention (NRR), upsell or cross-sell ARR, and sometimes NPS/CSAT. Accelerators typically apply once retention or expansion targets exceed 100%.
Contact us for more specific compensation data
Contact us for more specific compensation data
Top-performer earnings for Customer Success Managers at TikTok generally fall between SGD 159,031 and SGD 268,822. Top CSMs usually surpass retention or upsell targets by 110-120%, but most variable compensation plans include caps that limit upside. The highest reported total compensation for this role last year was SGD 213,926.
Approximately 76.0% of Customer Success Managers at TikTok meet or exceed their annual quota based on ratings submitted in the past year.
Percent that Attain Quota?
of Customer Success Managers typically hit their quota here
What percent of Customer Success Managers hit quota at TikTok?
Approximately 76% of Customer Success Managers at TikTok meet or exceed their annual quota based on ratings submitted in the past year.
Avg. deal size
SGD 288,754
Base variable split?
40% / 60%
Product - Market Fit?
4.1
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Ask a question Frequently Asked Questions
The average base salary for a Customer Success Manager at TikTok ranges from SGD 14,401 to SGD 77,349, with total on-target earnings (OTE) typically between SGD 90,432 and SGD 131,213. These compensation ranges vary based on experience, location, and specific territory assignment.
TikTok Customer Success Managers are paid on a 40/60 mix. Variable earnings hinge on customer-retention and expansion outcomes—renewal rate, net revenue retention (NRR), upsell or cross-sell ARR, and sometimes NPS/CSAT. Accelerators typically apply once retention or expansion targets exceed 100%.
Contact us for more specific compensation data
Contact us for more specific compensation data
Top-performer earnings for Customer Success Managers at TikTok generally fall between SGD 159,031 and SGD 268,822. Top CSMs usually surpass retention or upsell targets by 110-120%, but most variable compensation plans include caps that limit upside. The highest reported total compensation for this role last year was SGD 213,926.
Approximately 76.0% of Customer Success Managers at TikTok meet or exceed their annual quota based on ratings submitted in the past year.
