My overall experience was awful. Leadership... | Uber Eats / Uber Reviews

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Uber Eats / Uber

432 Employee Ratings

432 Ratings

74% Verified

3.4

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Former Employee

2.6

Dec 19, 2024

My overall experience was awful. Leadership setting unrealistic goals to force out people instead of layoffs. Inbound leads are sent to a call center and taken away from sales. Terrible customer service and onboarding. Mandated to use internal technology that doesn't work. Establishing KPIs that run in direct opposition to sales. Micromanagement and threats from management from the top down. Constant roadblocks. RUN AWAY. Great benefits though.

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Current Employee

2.3

Jul 28, 2024

My overall experience has not been at all what I expected. Responsible for the job obligations of 3-4 roles and not just top of funnel which was not disclosed during interview process. Would only recommend as a way to get your foot in the door. You can go somewhere else and get paid much more to do much less.

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Current Employee

4.1

May 6, 2025

My overall experience has been net positive and I think the organization is making important changes that will bode well for the future of the organization.

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