My experience was good until the company was... | UserTesting Reviews

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UserTesting

221 Employee Ratings

221 Ratings

89% Verified

3.1

Engaged Employer

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Former Employee

3.1

Oct 10, 2023

My experience was good until the company was acquired by a private equity firm early 2023, and then merged with our largest competitor. Our account teams were constantly changed and management reduced the number of customers we could work with, drastically impacting ability to achieve quotas.

1 Useful

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Former Employee

3.7

Apr 16, 2025

Overall it was generally a good experience — could be better and could be worse in some respects.

Useful

Former Employee

3.9

Oct 5, 2023

My overall experience was great up until the merger of UserZoom and UserTesting. The combination froze the market and therefore froze the opportunity.

1 Useful