Former Employee3.7Apr 16, 2025Overall it was generally a good experience — could be better and could be worse in some respects.
Current Employee4.3Sep 12, 2025Pretty terrible leadership here. Expansion is doing alright, but the new business team is no where close to quotas, top perform is at 35% through 3 quarters. No enterprise demand, and people are closing $40k deals, not real enterprise deals. CRO is so far removed and is not open to even listening about what we are going through. I would not come to UserTesting and I...Read More
Pretty terrible leadership here. Expansion is doing alright, but the new business team is no where close to quotas, top perform is at 35% through 3 quarters. No enterprise demand, and people are closing $40k deals, not real enterprise deals. CRO is so far removed and is not open to even listening about what we are going through. I would not come to UserTesting and I...Read More
Former Employee4.3Jan 17, 2025Great product-market-fit, compensation, and people. Culture took a dip after the merger, core values changed. For a while, there were too many employees, account teams were unnecessarily crowded. A revolving door of leadership, initiative, and convictions made it feel like UT lost their way a bit, but there's still tons of good people in the organization.
Great product-market-fit, compensation, and people. Culture took a dip after the merger, core values changed. For a while, there were too many employees, account teams were unnecessarily crowded. A revolving door of leadership, initiative, and convictions made it feel like UT lost their way a bit, but there's still tons of good people in the organization.
Former Employee2.6Oct 18, 2025Salary and mix of remote/in office work is great. Current compensation plan doesn't reward the correct behaviours and results which has lead to many top performers leaving. PE acquisition has lead to a constant change of leadership and they are going through yet another change cycle of this again which makes consistency difficult.
Salary and mix of remote/in office work is great. Current compensation plan doesn't reward the correct behaviours and results which has lead to many top performers leaving. PE acquisition has lead to a constant change of leadership and they are going through yet another change cycle of this again which makes consistency difficult.
