commercetools
RepVue Score
0
commercetools
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Former Employee There is a clear disconnect between leadership and employees in the field. The constant push for new logo acquisition clashes with the reality that the product often feels at parity or even below competitors, but never truly above. It relies heavily on best-of-breed ecosystems or customer-built custom solutions, both of which typically require significant technical lift or additional licensing costs.
Morale has been damaged by multiple layoffs within the GTM team, which hurt trust and culture. While new sales leadership wants people to succeed, they have simultaneously created a high-pressure environment where job security feels uncertain and anyone can be let go on short notice.
The company has also pivoted to an enterprise-only sales motion, drastically shrinking the pool of target accounts. Interest from prospects is already low, yet leadership continues to add more sales reps as a supposed fix, further highlighting the gap between strategy and execution.
Overall, the company projects ambition but lacks the execution and product differentiation to stand out—leaving employees navigating mixed signals, heightened pressure, and limited market traction.
2.3
Sep 9, 2025
1 Useful
