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commercetools

82 Employee Ratings
82 Ratings
90% Verified
3.0
Engaged Employer
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commercetools
82 Employee Ratings
90% Verified
3.0
Engaged Employer
74.55
RepVue Score
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Current Employee
2.4
Dec 15, 2023
Leadership is 100% questionable. Lack of thought leaders and two faced people.
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Former Employee
2.7
Mar 5, 2025
I was part of the recent layoffs, and the reality at commercetools is far worse than leadership admits. In total, the layoffs exceeded 25%, with months of silent cuts disguised as budget planning. The CEO's claims of “generous severance” are false, only the legal minimum was given. Employees were fired based on age, location, or cost, not performance. Those laid off...Read More
Response from
commercetools
Dec 5, 2025
We’re truly sorry that this was your experience, and we appreciate you taking the time to share it. The restructuring earlier this year was incredibly difficult, and we understand how strongly it affected many people. We do want to clarify a few points so the record reflects what actually occurred. The percentage referenced here is not accurate; the reduction was significantly smaller. In several of our operating regions, there is no legal minimum severance requirement, yet we provided packages to all impacted employees. Decisions were also not based on age or location. In fact, as required by law, we disclosed anonymized age data specifically to demonstrate that age was not a factor in the process, and no location-based criteria were used. Every impacted individual was spoken to directly before any companywide communication was shared. The internal message that circulated externally was sent after those conversations took place, and unfortunately was leaked without authorization. While this period was painful for many, it’s important to us to be transparent about what actions were taken and what was not. We’re genuinely sorry that you left feeling unsupported, and we sincerely wish you the very best in your next chapter.
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