Years ago my experience at BestBuy was much... | Best Buy Reviews

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Best Buy

231 Employee Ratings

231 Ratings

47% Verified

3.4

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Former Employee

3.3

Dec 28, 2023

Years ago my experience at BestBuy was much different, however, over the past few years it was fairly miserable. Training was close to non existent and management was not helpful whatsoever. They essentially took a model catering to higher end clientele with salespeople that were experts in their areas and made them basic retail associates that are commission based, with management only worrying about metrics and services like memberships and credit cards.

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Former Employee

2.0

Dec 9, 2023

My overall experience was decent, however, the culture in the organization needs to be changed. It favors investors, shareholders that impacts the bottom of the tier positions, resulting in lower staff and impacts customer experience.

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Former Employee

4.0

Oct 23, 2025

Overall experience was positive. Learned a lot about managing people. Good benefits, but the retail grind never ends.

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