You're right, 2023 was a difficult year that involved a significant restructuring. Those decisions, while painful, were made to put the company on a path to long-term stability and sustainable growth. We are sorry for the impact this had on you and other team members.

Thank you for your feedback. We regret that you experienced such instability. Changing compensation plans without notice is not a fair practice, and we have since implemented new processes to ensure compensation is transparent and predictable. Our new leadership is focused on providing managers with the support they need to be effective leaders for their teams.

Thank you for your candid feedback. We're glad to hear you've had a positive experience with your team and compensation. We also want to acknowledge your concerns about leadership and career growth. We have made significant leadership changes recently with the specific goal of providing stability and building clear, rewarding career paths for our team members. We are committed to making this a place where you can see a long-term future.