Five9

Item: Five9
Rating: 3.6
Author: Anonymous

Work in talent acquisition or recruiting at Five9? Claim your free profile to hire top sales talent, respond to reviews and questions, and highlight your talent brand!

Profile Highlights

Top Company on RepVue!

Five9 ranks in the top 20% of all companies on RepVue

High Quota Attainment

Five9 quota attainment far exceeds the industry average

Competitive Salaries

OTE at Five9 is highly competitive for several roles compared to industry peers. View salaries

Performance Category Ratings

See how employees rated Five9 in RepVue’s key performance categories.

Category Score

Industry Percentile

Industry Rank

Culture and Leadership

3.4

67th%of Software orgs

# 910of 2,762 Software orgs

Base Compensation

3.9

68th%of Software orgs

# 861of 2,762 Software orgs

Incentive Compensation Structure

3.9

83rd%of Software orgs

# 464of 2,762 Software orgs

Product - Market Fit

4.0

67th%of Software orgs

# 906of 2,762 Software orgs

Professional Development and Training

3.2

69th%of Software orgs

# 851of 2,762 Software orgs

Inbound Lead / Opportunity Flow

3.4

81st%of Software orgs

# 523of 2,762 Software orgs

Diversity and Inclusion

3.6

44th%of Software orgs

# 1,551of 2,762 Software orgs

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About Five9

San Ramon

Five9 leads the industry in delivering cloud contact center solutions to over 2,000 global customers, handling billions of customer interactions each year. Our Five9 Intelligent Cloud...More

Percent that Attain Quota?

Excellent!55%of team members typically hit their quota

Software Industry Average

42%

Global Average

44%

Quota Attainment at Five9

Salaries

Job Role

Median Base Pay

Median OTE

Top Performer

Sales Development ManagerSalary data from 5 ratings

Base Pay$85k

OTE$140k

Top Performers$1m

Customer Success ManagerSalary data from 5 ratings

Base Pay$105k

OTE$160k

Top Performers$164k

Account ManagerSalary data from 5 ratings

Salaries at Five9

Reviews

Current Employee

2.4

Jul 14, 2025

Slowly drifting. . A lot has changed, but not much has actually changed. Needs a leadership shake up

1 Useful

Current Employee

3.3

Jul 3, 2025

Great teamwork and manager support. Executive leadership changes regularly and direction of organization is not clear.

Useful

View All Reviews

Reviews at Five9

Anonymous Q&A

Anonymous Sales ProAug 5, 2024

How would you characterize the sales team culture at Five9? Have you noticed any significant changes in it recently?

0 Answers

Anonymous Sales ProMay 7, 2024

How often does the compensation plan change at Five9? How is territory allocation determined for sales representatives at Five9?

0 Answers

View all Q&A

Anonymous Q&A at Five9

Employee Ratings

Total Employee Ratings

Total Ratings

113

Ratings Verified by RepVue

Verified Ratings

81%

Job Categories

Account Executive

53%

SDR / BDR

14%

Customer Success

10%

Leadership Roles

Account Management

Other

Employee Status

Ratings submitted by current employees

72%

Ratings submitted by former employees

28%

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Frequently Asked Questions

Five9 has an overall employee rating of 3.6 out of 5 and a RepVue score of 83.96. They are ranked #576 out of all Software organizations.

Currently it is reported that 55.3% of the reps at Five9 are hitting quota.

Five9 has a rating of 3.4 out of 5 for culture and leadership. They are ranked #1,833 in this category out of 5,960 companies.

Five9 has a rating of 4.0 out of 5 for Product - Market Fit and is ranked #906 out of 2,762 Software companies.