Genesys

Item: Genesys
Rating: 3.7
Author: Anonymous

Home CompaniesGenesys

Profile Highlights

Top Company on RepVue!

Genesys ranks in the top 20% of all companies on RepVue

High Quota Attainment

Genesys quota attainment is better than the industry average

Competitive Salaries

OTE at Genesys is highly competitive for several roles compared to industry peers. View salaries

Performance Category Ratings

See how employees rated Genesys in RepVue’s key performance categories.

Category Score

Industry Percentile

Industry Rank

Culture and Leadership

3.5

71st%of Software orgs

# 801of 2,830 Software orgs

Base Compensation

3.7

53rd%of Software orgs

# 1,317of 2,830 Software orgs

Incentive Compensation Structure

3.6

69th%of Software orgs

# 858of 2,830 Software orgs

Product - Market Fit

4.4

89th%of Software orgs

# 288of 2,830 Software orgs

Professional Development and Training

3.4

78th%of Software orgs

# 621of 2,830 Software orgs

Inbound Lead / Opportunity Flow

2.9

63rd%of Software orgs

# 1,030of 2,830 Software orgs

Diversity and Inclusion

4.2

81st%of Software orgs

# 528of 2,830 Software orgs

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About Genesys

Menlo Park, CA

Every year, Genesys® orchestrates more than 70 billion remarkable customer experiences for organizations in more than 100 countries. Through the power of our cloud, digital and AI...More

Percent that Attain Quota?

Good44%of team members typically hit their quota

Software Industry Average

42%

Global Average

44%

Quota Attainment at Genesys

Salaries

Job Role

Median Base Pay

Median OTE

Top Performer

Sales ManagerSalary data from 5 ratings

Base Pay$200k

OTE$400k

Top Performers$860k

Customer Success ManagerSalary data from 5 ratings

Base Pay$145k

OTE$200k

Top Performers$253k

Sales EngineerSalary data from 5 ratings

Salaries at Genesys

Reviews

Current Employee

5.0

Oct 2, 2025

Good experience with great company. Very bright future with AI

Useful

Current Employee

4.7

Sep 26, 2025

Heavily AI focused, future oriented, anyone at Genesys can succeed.

Useful

View All Reviews

Reviews at Genesys

Anonymous Q&A

Anonymous Sales ProSep 26, 2025

Can anyone tell me if direct, internal salespeople here are also allowed to co-sell with indirect agents through TSDs?

Current Genesys EmployeeTop AnswerSep 26, 2025

1 Answer

Anonymous Sales ProMar 28, 2025

Interviewing for AE role in UK. - New Business (Commercial) Is there a ramp period for new starters ? And do Genesys offer gurantee comp for first 3-6 months?

Former Genesys EmployeeTop AnswerMar 28, 2025

1 Answer

View all Q&A

Anonymous Q&A at Genesys

Employee Ratings

Total Employee Ratings

Total Ratings

310

Ratings Verified by RepVue

Verified Ratings

89%

Job Categories

Account Executive

178

57%

SDR / BDR

21%

Leadership Roles

Customer Success

Sales Engineer / Solution Consultant

Account Management

Channel Sales / Partnerships

Sales Enablement

Employee Status

Ratings submitted by current employees

229

74%

Ratings submitted by former employees

26%

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Frequently Asked Questions

Genesys has an overall employee rating of 3.7 out of 5 and a RepVue score of 84.26. They are ranked #558 out of all Software organizations.

Currently it is reported that 44.0% of the reps at Genesys are hitting quota.

Genesys has a rating of 3.5 out of 5 for culture and leadership. They are ranked #1,609 in this category out of 6,084 companies.

Genesys has a rating of 4.4 out of 5 for Product - Market Fit and is ranked #288 out of 2,830 Software companies.