Gladly

Item: Gladly
Rating: 3.4
Author: RepVue

44 Employee Ratings

44 Ratings

91% Verified

3.4

Rate this Company

RepVue Score

0

Gladly

44 Employee Ratings

91% Verified

3.4

79.76

RepVue Score

Home CompaniesGladly

Profile Highlights

Competitive Salaries

OTE at Gladly for Enterprise Account Executives and Sales Development Representatives is highly competitive compared to industry peers. View salaries

High Score for Base Compensation

Gladly is in the 83rd percentile for Base Compensation

Performance Category Ratings

See how employees rated Gladly in RepVue’s key performance categories

Category Score

Industry Percentile

Industry Rank

Culture and Leadership

3.3

55th%of Software orgs

# 815of 1,837 Software orgs

Base Compensation

4.2

83rd%of Software orgs

# 307of 1,837 Software orgs

Incentive Compensation Structure

3.5

55th%of Software orgs

# 823of 1,837 Software orgs

Product - Market Fit

3.8

55th%of Software orgs

# 817of 1,837 Software orgs

Professional Development and Training

2.9

43rd%of Software orgs

# 1,065of 1,837 Software orgs

Inbound Lead / Opportunity Flow

2.2

23rd%of Software orgs

# 1,419of 1,837 Software orgs

Diversity and Inclusion

3.9

62nd%of Software orgs

# 691of 1,837 Software orgs

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About Gladly

San Francisco - Oakland, CA

Gladly is a Radically Personal Customer Service Platform. Unlike legacy customer service platforms that are case centric, only Gladly is designed with people at the center and uniquely...More

Percent that Attain Quota?

of team members typically hit their quota

Software Industry Average

40%

Global Average

42%

Quota Attainment at Gladly

Salaries

Job Role

Median Base Pay

Median OTE

Top Performer

Mid Market Account ExecutiveSalary data from 5 ratings

Base Pay$80k

OTE$160k

Top Performers$268k

Account ExecutiveSalary data from 6 ratings

Base Pay$80k

OTE$160k

Top Performers$386.7k

Sales Development RepresentativeSalary data from 9 ratings

Base Pay$65k

OTE$100k

Top Performers$285.6k

View all Salaries

Salaries at Gladly

Reviews

Current Employee

3.3

March 1, 2024

Good culture, improving management, and great leadership vision. Challenges in consistently hitting quota, and always on the hunt of fighting for resources internally.

Useful

Former Employee

3.1

February 19, 2024

The people at Gladly are wonderful, and overall I had many positive experiences. I do believe that the leadership is becoming much more high-pressure and that there are often far too many cooks in the kitchen, when it comes to sales, but overall I would recommend Gladly for any high-performing SC.

Useful

View All Reviews

Reviews at Gladly

Anonymous Q&A

Anonymous Sales ProMar 13, 2024

How would you rate the leadership team at Gladly in terms of providing support and guidance for sales development? Would you recommend pursuing a career in sales at Gladly based on your experiences with the leadership team?

0 Answers

Anonymous Sales ProJan 4, 2024

How do you feel about the sales commission structure at Gladly?

0 Answers

View all Q&A

Anonymous Q&A at Gladly

Employee Ratings

Total Employee Ratings

Total Ratings

Ratings Verified by RepVue

Verified Ratings

91%

Job Categories

Account Executive

47%

SDR / BDR

36%

Other

15%

Employee Status

Ratings submitted by current employees

73%

Ratings submitted by former employees

27%

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Frequently Asked Questions

Gladly has an overall employee rating of 3.4 out of 5 and a RepVue score of 79.76. They are ranked #824 out of all Software organizations.

Currently it is reported that 31.9% of the reps at Gladly are hitting quota.

Gladly has a rating of 3.3 out of 5 for culture and leadership. They are ranked #1802 in this category out of 4762 companies.

Gladly has a rating of 3.8 out of 5 for Product - Market Fit and is ranked #817 out of 1837 Software companies.

FAQ at Gladly

About Gladly

San Francisco - Oakland, CA

Gladly is a Radically Personal Customer Service Platform. Unlike legacy customer service platforms that are case centric, only Gladly is designed with people at the center and uniquely...More