Zendesk

Item: Zendesk
Rating: 3.2
Author: Anonymous

Home CompaniesZendesk

Profile Highlights

Competitive Salaries

OTE at Zendesk is highly competitive for several roles compared to industry peers. View salaries

Performance Category Ratings

See how employees rated Zendesk in RepVue’s key performance categories.

Category Score

Industry Percentile

Industry Rank

Culture and Leadership

2.8

35th%of Software orgs

# 1,690of 2,592 Software orgs

Base Compensation

3.6

48th%of Software orgs

# 1,355of 2,592 Software orgs

Incentive Compensation Structure

3.3

48th%of Software orgs

# 1,359of 2,592 Software orgs

Product - Market Fit

3.9

62nd%of Software orgs

# 966of 2,592 Software orgs

Professional Development and Training

2.8

47th%of Software orgs

# 1,378of 2,592 Software orgs

Inbound Lead / Opportunity Flow

2.5

39th%of Software orgs

# 1,591of 2,592 Software orgs

Diversity and Inclusion

3.7

46th%of Software orgs

# 1,409of 2,592 Software orgs

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About Zendesk

Greater San Francisco Area

Zendesk started the customer experience revolution in 2007 by enabling any business around the world to take their customer service online. Today, Zendesk is the champion of great...More

Percent that Attain Quota?

of team members typically hit their quota

Software Industry Average

41%

Global Average

43%

Quota Attainment at Zendesk

Salaries

Job Role

Median Base Pay

Median OTE

Top Performer

Sales Development ManagerSalary data from 5 ratings

Base Pay$105k

OTE$180k

Top Performers$222k

Sales ManagerSalary data from 7 ratings

Base Pay$130k

OTE$210k

Top Performers$494.3k

Customer Success ManagerSalary data from 5 ratings

Salaries at Zendesk

Reviews

Current Employee

4.3

May 14, 2025

Great company to work for in my region. Real possibility of reaching quota, great product market fit and work environment.

1 Useful

Current Employee

2.6

May 14, 2025

Striving to break into enterprise. Dominates SMB and commercial segments. At its core it's a very good product. Working there has all the makings of a PE owned company with ambitious goals of going public. Great place to develop. Great place to work. Be prepared to show up every single day and sell with value. If you want to grow , you should work here.

Useful

View All Reviews

Reviews at Zendesk

Employee Ratings

Total Employee Ratings

Total Ratings

1,226

Ratings Verified by RepVue

Verified Ratings

90%

Job Categories

Account Executive

740

60%

SDR / BDR

247

20%

Leadership Roles

100

Account Management

Sales Engineer / Solution Consultant

Customer Success

Sales Enablement

Channel Sales / Partnerships

Employee Status

Ratings submitted by current employees

912

74%

Ratings submitted by former employees

314

26%

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Frequently Asked Questions

Zendesk has an overall employee rating of 3.2 out of 5 and a RepVue score of 77.86. They are ranked #1381 out of all Software organizations.

Currently it is reported that 37.9% of the reps at Zendesk are hitting quota.

Zendesk has a rating of 2.8 out of 5 for culture and leadership. They are ranked #3584 in this category out of 5588 companies.

Zendesk has a rating of 3.9 out of 5 for Product - Market Fit and is ranked #966 out of 2592 Software companies.