Zendesk

Item: Zendesk
Rating: 3.5
Author: RepVue

836 Employee Ratings

836 Ratings

88% Verified

3.5

Rate this Company

RepVue Score

0

Zendesk

836 Employee Ratings

88% Verified

3.5

80.71

RepVue Score

Home CompaniesZendesk

Profile Highlights

Competitive Salaries

OTE at Zendesk is highly competitive for several roles compared to industry peers. View salaries

Job Openings

Zendesk is hiring! Check out their job openings.

Performance Category Ratings

See how employees rated Zendesk in RepVue’s key performance categories

Category Score

Industry Percentile

Industry Rank

Culture and Leadership

3.2

49th%of Software orgs

# 954of 1,840 Software orgs

Base Compensation

3.8

57th%of Software orgs

# 783of 1,840 Software orgs

Incentive Compensation Structure

3.6

62nd%of Software orgs

# 690of 1,840 Software orgs

Product - Market Fit

4.0

64th%of Software orgs

# 656of 1,840 Software orgs

Professional Development and Training

3.1

57th%of Software orgs

# 779of 1,840 Software orgs

Inbound Lead / Opportunity Flow

2.8

53rd%of Software orgs

# 851of 1,840 Software orgs

Diversity and Inclusion

4.0

65th%of Software orgs

# 640of 1,840 Software orgs

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About Zendesk

San Francisco - Oakland, CA

Zendesk started the customer experience revolution in 2007 by enabling any business around the world to take their customer service online. Today, Zendesk is the champion of great...More

Percent that Attain Quota?

Typicalof team members typically hit their quota

Software Industry Average

40%

Global Average

42%

Quota Attainment at Zendesk

Salaries

Job Role

Median Base Pay

Median OTE

Top Performer

Sales Development ManagerSalary data from 5 ratings

Base Pay$95k

OTE$165k

Top Performers$256k

Sales ManagerSalary data from 5 ratings

Base Pay$130k

OTE$260k

Top Performers$478k

Sales EngineerSalary data from 13 ratings

Base Pay$145k

OTE$175k

Top Performers$306.5k

View all Salaries

Salaries at Zendesk

Reviews

Former Employee

3.3

April 18, 2024

- not the right timing as i joined a year before the layoffs and half the team was let go

Useful

Former Employee

4.0

April 17, 2024

It was good. I recommand to on in this company

Useful

View All Reviews

Reviews at Zendesk

Anonymous Q&A

Anonymous Sales ProFeb 19, 2024

How challenging is it to outsell competitors in the industry while working at Zendesk?

Current Zendesk EmployeeTop AnswerFeb 19, 2024

3 Answers

-3

Anonymous Sales ProJan 16, 2024

How challenging is it to meet sales targets as a new AE at Zendesk?

Current Zendesk EmployeeTop AnswerJan 16, 2024

-3

3 Answers

View all Q&A

Anonymous Q&A at Zendesk

Employee Ratings

Total Employee Ratings

Total Ratings

836

Ratings Verified by RepVue

Verified Ratings

88%

Job Categories

Account Executive

475

56%

SDR / BDR

201

24%

Leadership Roles

Account Management

Sales Engineer / Solution Consultant

Customer Success

Sales Enablement

Other

Employee Status

Ratings submitted by current employees

616

74%

Ratings submitted by former employees

220

26%

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Frequently Asked Questions

Zendesk has an overall employee rating of 3.5 out of 5 and a RepVue score of 80.71. They are ranked #717 out of all Software organizations.

Currently it is reported that 40.8% of the reps at Zendesk are hitting quota.

Zendesk has a rating of 3.2 out of 5 for culture and leadership. They are ranked #2147 in this category out of 4783 companies.

Zendesk has a rating of 4.0 out of 5 for Product - Market Fit and is ranked #656 out of 1840 Software companies.