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Zendesk

1,417 Employee Ratings
1,417 Ratings
91% Verified
3.2
Engaged Employer
Rate this Company
RepVue Score0
RepVue Score

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Zendesk
1,417 Employee Ratings
91% Verified
3.2
Engaged Employer
77.16
RepVue Score

Profile Highlights

Competitive Salaries

OTE at Zendesk is highly competitive for several roles compared to industry peers. View salaries

Performance Category Ratings

See how employees rated Zendesk in RepVue’s key performance categories.

Category Score
Industry Percentile
Industry Rank
Culture and Leadership
2.8
34th%of Software orgs
#1,892of 2,860 Software orgs
Base Compensation
3.6
48th%of Software orgs
#1,503of 2,860 Software orgs
Incentive Compensation Structure
3.3
46th%of Software orgs
#1,555of 2,860 Software orgs
Product - Market Fit
3.8
59th%of Software orgs
#1,165of 2,860 Software orgs
Professional Development and Training
2.8
45th%of Software orgs
#1,600of 2,860 Software orgs
Inbound Lead / Opportunity Flow
2.4
36th%of Software orgs
#1,838of 2,860 Software orgs
Diversity and Inclusion
3.5
38th%of Software orgs
#1,786of 2,860 Software orgs
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Zendesk’s Future Outlook (Next 12 Months)
Employees are Neutral
2.9 / 5.0
123 employee responses in the last 6 months
7.3%
vs previous 6 months

How do Zendesk employees feel about the company’s business outlook for the next 12 months?

Based on employee ratings collected in the past 6 months, employees at Zendesk are Neutral about the company’s outlook for the next 12 months, giving it an average Future Outlook score of 2.9 / 5.0. This score reflects how employees rate their confidence in the company’s growth, stability, and overall direction.

Future Outlook at Zendesk
About Zendesk

Zendesk started the customer experience revolution in 2007 by enabling any business around the world to take their customer service online. Today, Zendesk is the champion of great...More

Percent that Attain Quota?

of team members typically hit their quota

Software Industry Average

42%

Global Average

44%
What percent of sales reps hit quota at Zendesk?

Approximately 37% of reps at Zendesk meet or exceed their annual quota based on ratings submitted in the past year.

View quota attainment by role
Quota Attainment at Zendesk

Employee Ratings

Total Employee Ratings
Total Ratings
?
1,410
Ratings Verified by RepVue
Verified Ratings
?
91%
Job Categories
Job Categories
Account Executive
862
61%
SDR / BDR
260
18%
Leadership Roles
112
7%
Account Management
87
6%
Sales Engineer / Solution Consultant
59
4%
Customer Success
14
1%
Sales Enablement
11
0%
Channel Sales / Partnerships
5
0%
Employee Status
Employee Status
Ratings submitted by current employees
1,071
76%
Ratings submitted by former employees
339
24%

Have you worked at Zendesk?

If so, please take a few minutes to anonymously share you experience!
Frequently Asked Questions

Zendesk has an overall employee rating of 3.2 out of 5 and a RepVue score of 77.16. They are ranked #1,646 out of all Software organizations.

Zendesk has a rating of 2.8 out of 5 for culture and leadership. They are ranked #3,978 in this category out of 6,135 companies.

Zendesk has a rating of 3.8 out of 5 for Product - Market Fit and is ranked #1,165 out of 2,860 Software companies.
About Zendesk

Zendesk started the customer experience revolution in 2007 by enabling any business around the world to take their customer service online. Today, Zendesk is the champion of great...More

Percent that Attain Quota?

of team members typically hit their quota

Software Industry Average

42%

Global Average

44%
What percent of sales reps hit quota at Zendesk?

Approximately 37% of reps at Zendesk meet or exceed their annual quota based on ratings submitted in the past year.

View quota attainment by role
Company Quota Attainment
Company Size
0