Intercom

Item: Intercom
Rating: 3.5
Author: RepVue

133 Employee Ratings

133 Ratings

91% Verified

3.5

Rate this Company

RepVue Score

0

Intercom

133 Employee Ratings

91% Verified

3.5

80.90

RepVue Score

Home CompaniesIntercom

Profile Highlights

High Quota Attainment

Intercom quota attainment far exceeds the industry average

Competitive Salaries

OTE at Intercom for Mid Market Account Executives and SMB Account Executives is highly competitive compared to industry peers. View salaries

High Score for Inbound Lead / Opportunity Flow

Intercom is in the 79th percentile for Inbound Lead / Opportunity Flow

Performance Category Ratings

See how employees rated Intercom in RepVue’s key performance categories

Category Score

Industry Percentile

Industry Rank

Culture and Leadership

3.2

49th%of Software orgs

# 956of 1,850 Software orgs

Base Compensation

3.7

53rd%of Software orgs

# 860of 1,850 Software orgs

Incentive Compensation Structure

3.3

44th%of Software orgs

# 1,045of 1,850 Software orgs

Product - Market Fit

4.1

72nd%of Software orgs

# 515of 1,850 Software orgs

Professional Development and Training

3.0

51st%of Software orgs

# 891of 1,850 Software orgs

Inbound Lead / Opportunity Flow

3.3

79th%of Software orgs

# 374of 1,850 Software orgs

Diversity and Inclusion

3.7

45th%of Software orgs

# 1,023of 1,850 Software orgs

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About Intercom

San Francisco - Oakland, CA

Intercom, the Engagement OS, enables businesses to build stronger customer relationships that drive growth and scale. With its all-in-one customer communications platform, Intercom...More

Percent that Attain Quota?

Excellent!of team members typically hit their quota

Software Industry Average

40%

Global Average

42%

Quota Attainment at Intercom

Salaries

Job Role

Median Base Pay

Median OTE

Top Performer

Enterprise Account ExecutiveSalary data from 3 ratings

Base Pay$110k

OTE$220k

Top Performers$253.3k

Account ManagerSalary data from 5 ratings

Base Pay$75k

OTE$135k

Top Performers$304k

SMB Account ExecutiveSalary data from 5 ratings

Salaries at Intercom

Reviews

Former Employee

2.6

April 17, 2024

chicago office focused way to much on non work activities that dont help us work toward goal. Which was to set meetings and create opportunities

Useful

Former Employee

4.0

April 8, 2024

my overall experience at Intercom was amazing. Everyone there would stop to help you out in anyway.

Useful

View All Reviews

Reviews at Intercom

Anonymous Q&A

Anonymous Sales ProFeb 14, 2024

How effective is the sales training program at Intercom for individuals interested in a career in sales?

0 Answers

Anonymous Sales ProNov 1, 2023

Do you foresee the sales team at Intercom expanding or reducing in the upcoming year for those interested in pursuing a career in sales at this organization?

0 Answers

View all Q&A

Anonymous Q&A at Intercom

Employee Ratings

Total Employee Ratings

Total Ratings

133

Ratings Verified by RepVue

Verified Ratings

91%

Job Categories

Account Executive

41%

SDR / BDR

29%

Account Management

12%

Leadership Roles

Other

Channel Sales / Partnerships

Employee Status

Ratings submitted by current employees

74%

Ratings submitted by former employees

26%

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Frequently Asked Questions

Intercom has an overall employee rating of 3.5 out of 5 and a RepVue score of 80.90. They are ranked #698 out of all Software organizations.

Currently it is reported that 56.1% of the reps at Intercom are hitting quota.

Intercom has a rating of 3.2 out of 5 for culture and leadership. They are ranked #2156 in this category out of 4881 companies.

Intercom has a rating of 4.1 out of 5 for Product - Market Fit and is ranked #515 out of 1850 Software companies.