Kustomer

Item: Kustomer
Rating: 3.3
Author: Anonymous

Profile Highlights

Competitive Salaries

OTE at Kustomer for Mid Market Account Executives and SMB Account Executives is highly competitive compared to industry peers. View salaries

High Score for Incentive Compensation Structure

Kustomer is in the 76th percentile for Incentive Compensation Structure

Job Openings

Kustomer is hiring! Check out their job openings.

Performance Category Ratings

See how employees rated Kustomer in RepVue’s key performance categories.

Category Score

Industry Percentile

Industry Rank

Culture and Leadership

2.9

40th%of Software orgs

# 1,560of 2,592 Software orgs

Base Compensation

3.8

61st%of Software orgs

# 1,008of 2,592 Software orgs

Incentive Compensation Structure

3.7

76th%of Software orgs

# 621of 2,592 Software orgs

Product - Market Fit

3.7

55th%of Software orgs

# 1,147of 2,592 Software orgs

Professional Development and Training

2.8

42nd%of Software orgs

# 1,506of 2,592 Software orgs

Inbound Lead / Opportunity Flow

2.5

42nd%of Software orgs

# 1,512of 2,592 Software orgs

Diversity and Inclusion

3.7

50th%of Software orgs

# 1,306of 2,592 Software orgs

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About Kustomer

Short Hills

Kustomer helps businesses grow by delivering exceptional customer service via phone, email, chat, text, social, messaging and more. Kustomer enables fast, personalized, and efficient...More

Percent that Attain Quota?

of team members typically hit their quota

Software Industry Average

41%

Global Average

43%

Quota Attainment at Kustomer

Salaries

Job Role

Median Base Pay

Median OTE

Top Performer

Sales EngineerSalary data from 5 ratings

Base Pay$120k

OTE$170k

Top Performers$204k

Sales Development RepresentativeSalary data from 5 ratings

Base Pay$60k

OTE$85k

Top Performers$108k

SMB Account ExecutiveSalary data from 5 ratings

Salaries at Kustomer

Reviews

My experience was overall good and pleasant, culture was very welcoming and supportive

Useful

Former Employee

3.7

Jul 11, 2024

Product was great until market caught up and before Meta acquisition. Leadership team was great until decision to move down market.

Useful

View All Reviews

Reviews at Kustomer

Employee Ratings

Total Employee Ratings

Total Ratings

118

Ratings Verified by RepVue

Verified Ratings

88%

Job Categories

SDR / BDR

52%

Account Executive

39%

Sales Engineer / Solution Consultant

Other

Employee Status

Ratings submitted by current employees

56%

Ratings submitted by former employees

44%

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Frequently Asked Questions

Kustomer has an overall employee rating of 3.3 out of 5 and a RepVue score of 79.26. They are ranked #1161 out of all Software organizations.

Currently it is reported that 18.8% of the reps at Kustomer are hitting quota.

Kustomer has a rating of 2.9 out of 5 for culture and leadership. They are ranked #3306 in this category out of 5588 companies.

Kustomer has a rating of 3.7 out of 5 for Product - Market Fit and is ranked #1147 out of 2592 Software companies.