Former Employee3.4Feb 21, 2024The leadership was a nightmare. Great product but an ever changing comp plan and product initiatives were maddening
The leadership was a nightmare. Great product but an ever changing comp plan and product initiatives were maddening
Former Employee2.7Sep 11, 2023Golden days of LivePerson are gone. It all really ended in 2022. Too many mistakes along the way and eventually 2023 was payback time. All golden boys and girls have of course left. The pantomime of individuals taking stage now is a pathetic show of utter ignorance, incompetence, improvisation, idiocy. The founder as Julius Caesar stabbed by Brutus, the grey cat and...Read More
Golden days of LivePerson are gone. It all really ended in 2022. Too many mistakes along the way and eventually 2023 was payback time. All golden boys and girls have of course left. The pantomime of individuals taking stage now is a pathetic show of utter ignorance, incompetence, improvisation, idiocy. The founder as Julius Caesar stabbed by Brutus, the grey cat and...Read More
Former Employee2.4Nov 12, 2023They over hired a bunch of people and didn't have leads for them. Almost no one was hitting quota and the good leads were going to the people who had been there the longest and worked in the local office. Mass exodus of people left.
They over hired a bunch of people and didn't have leads for them. Almost no one was hitting quota and the good leads were going to the people who had been there the longest and worked in the local office. Mass exodus of people left.
Former Employee2.9Dec 20, 2023Overall, LP is struggling to hit the mark with a dependable product with unique differentiation. The overall customer and patient experience market is strong, but without clear differentiation, you fall behind. LP rested on their strong history for too long, and by the time they realized they were behind, not evolving, it was too late.
Overall, LP is struggling to hit the mark with a dependable product with unique differentiation. The overall customer and patient experience market is strong, but without clear differentiation, you fall behind. LP rested on their strong history for too long, and by the time they realized they were behind, not evolving, it was too late.
