Lots of executive turnover and mixed direction.... | Medallia Reviews

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Medallia

429 Employee Ratings

429 Ratings

91% Verified

3.0

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Current Employee

2.3

Nov 18, 2025

Lots of executive turnover and mixed direction. Leadership says we’re the best, but it’s hard to see when most reps aren’t hitting quota and deals are barely moving. Outbound opportunity creation is almost nonexistent, and the only real pipeline is from existing customers or the occasional inbound. There’s no fair process for distributing inbound leads, and getting deals done feels like pulling teeth. The sales org is misaligned with market reality and reps are paying the price.

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Current Employee

4.1

Dec 21, 2024

Still potential to make a lot of money here, but maybe not as much as in the past. The best reps rise to the top quickly and get the best accounts. Show you can close and you will succeed.

1 Useful

Former Employee

2.3

Jun 28, 2023

The company is nothing like what it used to be. Really needs a change in leadership within sales org, and a huge resetting of culture. It is lost.

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