The organisational has implemented a great deal... | Medallia Reviews

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Medallia

429 Employee Ratings

429 Ratings

91% Verified

3.0

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Current Employee

4.4

Mar 1, 2025

The organisational has implemented a great deal of positive change and structure setting it up as a world class partner for customers by focusing on value and outcomes. This helps to ensure it’s also a world class employer too.

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Current Employee

2.3

Nov 18, 2025

Lots of executive turnover and mixed direction. Leadership says we’re the best, but it’s hard to see when most reps aren’t hitting quota and deals are barely moving. Outbound opportunity creation is almost nonexistent, and the only real pipeline is from existing customers or the occasional inbound. There’s no fair process for distributing inbound leads, and getting...Read More

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Former Employee

2.3

Nov 4, 2023

Medallia once was a great organisation but since the acquisition by PE everything went downhill.

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Current Employee

1.9

Nov 14, 2025

Shrinking company in a shrinking market doesn't really look great for the future earnings projections.

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Medallia

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