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Microsoft
1,939 Employee Ratings
62% Verified
3.8
Unclaimed Profile
86.28
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Microsoft Customer Success Manager Salaryin Australia

Last 12 months
Aged Data
Median Base Salary
Median On-Target Earnings
Top Performer Can Earn
Salary Distribution
Base Salary
On-Target Earnings

Percent that Attain Quota?

of Customer Success Managers typically hit their quota here
What percent of Customer Success Managers hit quota at Microsoft?

Approximately 78% of Customer Success Managers at Microsoft meet or exceed their annual quota based on ratings submitted in the past year.

View quota attainment by role

Employee Sentiment on Compensation at Microsoft

Base Compensation
4.0
Incentive Compensation Structure
3.6
Frequently Asked Questions

The average base salary for a Customer Success Manager at Microsoft ranges from A$134,805 to A$234,203, with total on-target earnings (OTE) typically between A$144,791 and A$438,507. These compensation ranges vary based on experience, location, and specific territory assignment.

Microsoft Customer Success Managers are paid on a 67/33 mix. Variable earnings hinge on customer-retention and expansion outcomes—renewal rate, net revenue retention (NRR), upsell or cross-sell ARR, and sometimes NPS/CSAT. Accelerators typically apply once retention or expansion targets exceed 100%.

Contact us for more specific compensation data

The median base salary for Customer Success Manager at Microsoft is A$147,909 per year, which is 26% higher than the median base salary of the global salary role.

Top-performer earnings for Customer Success Managers at Microsoft generally fall between A$1,006,575 and A$1,006,575. Top CSMs usually surpass retention or upsell targets by 110-120%, but most variable compensation plans include caps that limit upside. The highest reported total compensation for this role last year was A$626,545.

Approximately 78.0% of Customer Success Managers at Microsoft meet or exceed their annual quota based on ratings submitted in the past year.

Percent that Attain Quota?

of Customer Success Managers typically hit their quota here
What percent of Customer Success Managers hit quota at Microsoft?

Approximately 78% of Customer Success Managers at Microsoft meet or exceed their annual quota based on ratings submitted in the past year.

View quota attainment by role
Avg. deal size
A$259,336
Base variable split?
67% / 33%
Product - Market Fit?
4.3
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Frequently Asked Questions

The average base salary for a Customer Success Manager at Microsoft ranges from A$134,805 to A$234,203, with total on-target earnings (OTE) typically between A$144,791 and A$438,507. These compensation ranges vary based on experience, location, and specific territory assignment.

Microsoft Customer Success Managers are paid on a 67/33 mix. Variable earnings hinge on customer-retention and expansion outcomes—renewal rate, net revenue retention (NRR), upsell or cross-sell ARR, and sometimes NPS/CSAT. Accelerators typically apply once retention or expansion targets exceed 100%.

Contact us for more specific compensation data

The median base salary for Customer Success Manager at Microsoft is A$147,909 per year, which is 26% higher than the median base salary of the global salary role.

Top-performer earnings for Customer Success Managers at Microsoft generally fall between A$1,006,575 and A$1,006,575. Top CSMs usually surpass retention or upsell targets by 110-120%, but most variable compensation plans include caps that limit upside. The highest reported total compensation for this role last year was A$626,545.

Approximately 78.0% of Customer Success Managers at Microsoft meet or exceed their annual quota based on ratings submitted in the past year.