The training and onboarding experience was... | NiCE Reviews

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NiCE

492 Employee Ratings

492 Ratings

90% Verified

3.2

Engaged Employer

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Current Employee

3.6

Jun 21, 2025

The training and onboarding experience was well-structured and highly valuable, with strong support from enablement teams. However, the flow of inbound leads felt inconsistent and limited, which made hitting targets more challenging than expected. Success here really depends on self-sourcing and navigating internal resources effectively. Overall, there’s a solid foundation, but opportunity flow could be improved to better support the sales organization.

Useful

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Former Employee

2.0

Sep 28, 2023

Good - Amazing Product Market Fit. Bad - Awful leadership & culture. You'll be asked to get on calls regularly on Fridays at 11 pm.

2 Useful

Former Employee

2.6

Sep 28, 2023

NICE culture took over In Contact culture. Employees are not valued. Support is weak at best. Segmentation in enterprise was poorly designed.

1 Useful