Former Employee2.7Oct 10, 2024My overall experience was that depending on when you start in the fiscal year, that will determine the quality of your book of business. NetSuite customers have their guard up when you go to upsell / cross-sell them since they're used to having discounts and those discounts getting stripped away upon renewal. Renewal is the best time to make your money and if you...Read More
My overall experience was that depending on when you start in the fiscal year, that will determine the quality of your book of business. NetSuite customers have their guard up when you go to upsell / cross-sell them since they're used to having discounts and those discounts getting stripped away upon renewal. Renewal is the best time to make your money and if you...Read More
Current Employee2.1Sep 5, 2025Success (lately) has been heavily reliant on your customer-base. Several customers were gouged by former AM's (who then opted to let go of the customer from their patch). So they're overinflated on footprint/spend, refuse to entertain any productive dialogue, and push hard to significantly downsell on renewals. The recent rule-changes have mitigated some of these...Read More
Success (lately) has been heavily reliant on your customer-base. Several customers were gouged by former AM's (who then opted to let go of the customer from their patch). So they're overinflated on footprint/spend, refuse to entertain any productive dialogue, and push hard to significantly downsell on renewals. The recent rule-changes have mitigated some of these...Read More