Some regions are well run and consistent. Others... | Paychex Reviews

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Paychex

1,381 Employee Ratings

1,381 Ratings

85% Verified

2.9

Engaged Employer

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Current Employee

1.7

Jun 15, 2023

Some regions are well run and consistent. Others barely hit quota or are dumpster fires. Compensation structure is insanity. Some reps who have been with the company for years (very few) still don't know how they are getting paid. Every time someone asks leadership the comp Calc and what you are paid can be off by thousands. Stay clear of business consultant/channel sales. It is horrible. I've had 3 sales managers in less than a year. Insane monthly quotas where only 30% of team hits quota 9/12 months per year. The few who do hit quota have "special" privileges and are no longer "channel sales". Company has very unrealistic expectations of field reps. You are expected to be in field 4 days out of the week going door to door while also getting yelled at about not having an account run because ops team dropped the ball and didn't call your account to get it live. By the way >70% businesses leave within the first 2 months and you will get clawbacks. Even if it's because ops didn't call the company for their payroll.

2 Useful

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Current Employee

2.9

Mar 29, 2024

This role is 90% hunter, 10% farming. That is not what it was billed by management when I was hired. Beware: unless you're willing to work 10-12 hour days, you will not succeed in the early years of this job.

1 Useful

Current Employee

1.6

May 7, 2025

Butts in seats approach, great if you have a built-in network however expect to be looking in a year or two if not. Vast majority don't hit their number, inbound leads are rare and handed out to those with tenure, growth opportunities few and far between

2 Useful