SAP
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SAP
SAP Customer Success Manager Salaryin Germany
Last 12 months
Median Base Salary
Median On-Target Earnings
Top Performer Can Earn
Salary Distribution
Percent that Attain Quota?
of Customer Success Managers typically hit their quota here
What percent of Customer Success Managers hit quota at SAP?
Approximately 63% of Customer Success Managers at SAP meet or exceed their annual quota based on ratings submitted in the past year.
Employee Sentiment on Compensation at SAP
Frequently Asked Questions
The average base salary for a Customer Success Manager at SAP ranges from €4,731 to €79,741, with total on-target earnings (OTE) typically between €4,731 and €103,585. These compensation ranges vary based on experience, location, and specific territory assignment.
SAP Customer Success Managers are paid on a 81/19 mix. Variable earnings hinge on customer-retention and expansion outcomes—renewal rate, net revenue retention (NRR), upsell or cross-sell ARR, and sometimes NPS/CSAT. Accelerators typically apply once retention or expansion targets exceed 100%.
Contact us for more specific compensation data
Contact us for more specific compensation data
Top-performer earnings for Customer Success Managers at SAP generally fall between €114,628 and €263,673. Top CSMs usually surpass retention or upsell targets by 110-120%, but most variable compensation plans include caps that limit upside. The highest reported total compensation for this role last year was €189,150.
Approximately 63.0% of Customer Success Managers at SAP meet or exceed their annual quota based on ratings submitted in the past year.
Percent that Attain Quota?
of Customer Success Managers typically hit their quota here
What percent of Customer Success Managers hit quota at SAP?
Approximately 63% of Customer Success Managers at SAP meet or exceed their annual quota based on ratings submitted in the past year.
Avg. deal size
€242,610
Base variable split?
81% / 19%
Product - Market Fit?
3.9
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Ask a question Frequently Asked Questions
The average base salary for a Customer Success Manager at SAP ranges from €4,731 to €79,741, with total on-target earnings (OTE) typically between €4,731 and €103,585. These compensation ranges vary based on experience, location, and specific territory assignment.
SAP Customer Success Managers are paid on a 81/19 mix. Variable earnings hinge on customer-retention and expansion outcomes—renewal rate, net revenue retention (NRR), upsell or cross-sell ARR, and sometimes NPS/CSAT. Accelerators typically apply once retention or expansion targets exceed 100%.
Contact us for more specific compensation data
Contact us for more specific compensation data
Top-performer earnings for Customer Success Managers at SAP generally fall between €114,628 and €263,673. Top CSMs usually surpass retention or upsell targets by 110-120%, but most variable compensation plans include caps that limit upside. The highest reported total compensation for this role last year was €189,150.
Approximately 63.0% of Customer Success Managers at SAP meet or exceed their annual quota based on ratings submitted in the past year.
